Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Janet Trickett

customer service/management
Grafton,WV

Summary

Detail-oriented professional skilled in customer service, face to face, accountability for 70+ accounts and 7 branch managers, 5 supervisors and 50 + hourly employees. Sanitation practices, and organization. Committed to maintaining high-quality standards and enhancing team operations.

Overview

29
29
years of professional experience

Work History

Customer Service /sales/ Accounts Receivable

Pioneer Supply
Marietta Oh
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Sub Cook

Taylor County Schools
Grafton, WV
08.2025 - Current
  • Assisted in food preparation and ingredient organization for efficient meal service
  • Learned kitchen safety protocols and sanitation procedures to maintain a clean workspace
  • Supported cooks by following recipes and instructions to ensure quality dishes
  • Operated kitchen equipment, including ovens under supervision

Branch Manager

Extras Support Staffing
Parkersburg, WV
06.1999 - 08.1999
  • anaged daily branch operations, ensuring optimal staffing and service delivery.

fill for open positions.

  • Conducted performance evaluations, providing feedback to improve employee engagement and productivity.
  • Collaborated with clients to understand staffing needs and deliver tailored support solutions.
  • Maintained friendly and professional customer interactions.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.

District Manager

Winans Services
Parkersburg, WV
- 08.1999
  • Managed daily operations across multiple locations to ensure compliance with company standards.
  • Coordinated staff training programs to enhance team performance and customer service quality.
  • Implemented inventory management systems to optimize stock levels and reduce waste.
  • Conducted regular site visits to evaluate performance and address operational challenges.
  • Assisted in recruiting efforts, contributing to the selection of high-quality candidates for company positions.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.

Branch Manager

Winians
Parkersburg, WV
02.1997 - 07.1999
  • Oversaw inventory management, ensuring compliance with safety regulations and operational standards.
  • Analyzed branch performance metrics to identify areas for improvement in service quality.
  • Fostered a positive workplace culture through effective communication and team-building initiatives.
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
  • Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
  • Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.

Education

No Degree - Business Management

Washington State Community College
Marietta Oh
05.1980

Skills

bility to work with all levels of people, problem solving, customer service and am dependable

Cleaning and organization

  • Multitasking and organization
  • Contamination prevention
  • Customer service
  • problem solving
  • time management
  • Labor management

Attention to detail

Staff training

Accomplishments

    Medical asst. training certificate

Timeline

Sub Cook

Taylor County Schools
08.2025 - Current

Branch Manager

Extras Support Staffing
06.1999 - 08.1999

Branch Manager

Winians
02.1997 - 07.1999

No Degree - Business Management

Washington State Community College

Customer Service /sales/ Accounts Receivable

Pioneer Supply

District Manager

Winans Services
- 08.1999
Janet Trickettcustomer service/management