Janet Valencia Arellano
Henderson,NV
Summary
Dynamic and compassionate professional with a diverse background in patient care and retail, including a notable tenure at St. Joseph Transitional Rehabilitation Center. Excelled in vital signs monitoring and customer service, enhancing patient satisfaction and store performance. Skilled in time management and problem-solving, consistently achieving efficient service delivery and positive outcomes.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
8
8
years of professional experience
1
1
Certification
Work History
CNA
St. Joseph Transitional Rehabilitation Center
01.2013 - 01.2014
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Sales Associate
Ever
01.2007 - 01.2009
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
Bini
01.2007 - 01.2009
- Managed returns, exchanges and refunds in accordance with store policy.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
Sales Associate
Basic
01.2006 - 01.2007
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Food Service Cashier
Pretzel Time
01.2006 - 01.2007
- Provided excellent customer service by greeting guests warmly and answering questions about menu offerings.
- Collaborated with team members to achieve efficient service during peak hours, minimizing wait times for customers.
- Maintained a clean and organized workspace, contributing to a positive environment for customers and coworkers.
- Operated cash register systems efficiently, quickly inputting orders and processing payments for fast service turnaround times.
- Handled high-volume orders with precision, ensuring accurate order fulfillment and timely delivery to customers.
Food Service Cashier
Mrs. Fields
01.2006 - 01.2007
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Assisted in inventory management by accurately tracking stock levels and promptly replenishing supplies as needed.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Collected payments accurately with cash, debit and credit card, using Point of Sale system to process transactions.
Education
No Degree - Certified Nursing Assistant
College of Southern Nevada
Las Vegas, NV05-2012
High School Diploma -
Clark County School District
Las Vegas, NV05-2009
Skills
- Time management
- Patient care
- Compassion and empathy
- Problem-solving
- General housekeeping
- Documentation expert
- Medical office administration
- Effective customer service
- Responsible and trustworthy
Certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
Languages
Spanish
Professional Working
English
Full Professional
Interests
- Photography
- Crafting and DIY Projects
- Reading
- I enjoy helping others and giving back to the community
- Participating in local clean-up initiatives
- Personal Development and Self-Improvement
Timeline
CNA
St. Joseph Transitional Rehabilitation Center
01.2013 - 01.2014
Sales Associate
Ever
01.2007 - 01.2009
Sales Associate
Bini
01.2007 - 01.2009
Sales Associate
Basic
01.2006 - 01.2007
Food Service Cashier
Pretzel Time
01.2006 - 01.2007
Food Service Cashier
Mrs. Fields
01.2006 - 01.2007
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
No Degree - Certified Nursing Assistant
College of Southern Nevada
High School Diploma -
Clark County School District
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