Janet Valentine
Las Vegas,NV
Summary
Dynamic and adaptable, with a proven track record of customer service, quality merchandise, and optimizing store performance as an Online Shop Owner. Skilled in merchandising and visually promoting products. Successfully worked with customers, staff and managers at Department Stores, Menswear Stores, and beyond. Renowned for attention to detail and a friendly, positive attitude, consistently deliver memorable experiences and innovative solutions.
Overview
40
40
years of professional experience
Work History
Online Shop Owner
Self-employed
Las Vegas, NV
01.2018 - Current
- Create visually appealing product listings with detailed descriptions that helped increase click-through rates on three online shops.
- Enhanced customer satisfaction by providing clear communication and efficient order processing and fast shipping, ensuring many 5 star reviews.
- Analyze sales data regularly to identify trends and favorites, and optimize store performance over time.
- Developed a comprehensive return policy that ensured customer satisfaction while minimizing losses due to returns or exchanges.
- Expanded product offerings to cater to a diverse clientele, resulting in increased sales and market reach to include many overseas sales with great reviews.
Professional Marilyn Monroe Tribute Artist
Self-employed
Las Vegas, NV
01.1997 - Current
- Provide memorable entertainment for hundreds of various occasions, including corporate events, trade shows, and birthdays.
- Built rapport with management, agents, and guests through friendly interactions before, during, and after performances for lasting positive impressions at each event attended.
- Enhanced audience engagement by incorporating interactive elements and timely humor in performances.
- Established a strong presence in the entertainment industry, garnering recognition from agents and peers.
- Proven ability to learn quickly and adapt to new situations, and committed to continual improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Display Merchandiser
My Sewing Room
Calgary AB Canada
10.2000 - 10.2003
- Developed strong relationships with store owner and staff, resulting in efficient communication on displaying quilts and merchandise.
- Moved new quilts and props from backroom to sales floor to refresh display walls and shelves, and maintain inspiring presentations.
- Demonstrated respect, friendliness and willingness to help wherever needed, including customer service.
- Created seasonal in-store themes.
- Maintained backroom space with current signing tools, props, and fixtures.
- Maximized fabric movement by strategically placing quilts in high-traffic areas nearest same fabrics, while engaging with customers as well.
Professional Costumer and Entertainer
Self-employed
Calgary, AB, Canada
01.1992 - 10.2003
- Made various medieval costumes for hundreds of clients, using my own patterns, selecting fabrics, and coordinating with each customer to ensure their perfect outfit resulting in 5 star reviews.
- As a professional entertainer, I continuously updated my performance repertoire to stay relevant and innovative, ensuring continued employment by my agents.
- Provided memorable entertainment for various occasions, including corporate events, trade shows, holiday parties, and birthdays.
- Efficiently managed multiple bookings simultaneously while maintaining punctuality for each performance commitment made as a Facepainting clown, character, or employing other people in my mascots.
- Built rapport with management, agents, and guests through friendly interactions before, during, and after performances for lasting positive impressions at each event attended.
- Maintained professional appearance through meticulous costume upkeep.
Multi Store Display Merchandiser
Tip Top Tailors
Southern Alberta, Canada
06.1996 - 10.2001
- Maintained aesthetically pleasing store environments by regularly updating fixtures, signage, and lighting.
- Maintained store windows and interior displays regularly in Menswear stores in 3 Southern Alberta cities.
- Developed strong relationships with store managers and staff, resulting in efficient communication on displaying merchandise.
- Enhanced visual appeal of product displays by incorporating creative and innovative design elements.
- Adapted quickly to changing market trends and seasons, allowing for the display of new products in a timely manner.
- Boosted customer interest in products by rotating displays seasonally or as needed based on inventory levels.
- Designed custom fixtures tailored to specific products being showcased.
Display Merchandiser
Eatons Department Store
Edmonton, AB
05.1984 - 06.1989
- Balanced visual aesthetics with practical functionality in all display designs, fostering a seamless shopping experience for customers.
- Also freelanced at many other stores, merchandising interiors and store windows to enhance customer traffic.
- Maximized product visibility by strategically placing items in high-traffic areas within the store layout.
- Incorporated feedback from clients into display designs leading to improved satisfaction rates.
- Executed promotional setups for special events, contributing to overall success and increased foot traffic.
- Collaborated with store management to develop visually engaging floor plans for optimal customer experiences.
Education
Degree in Display Design And Merchandising - Fashion Merchandising
Grant Macewan College
Edmonton, AB2 Year Degree in Journalism - Print
Mount Royal College
Calgary, ABSkills
- Friendly, Positive Attitude
- Customer Service
- Attention to Detail
- Flexible and Adaptable
- Problem-Solving
- Time Management
Timeline
Online Shop Owner
Self-employed
01.2018 - Current
Display Merchandiser
My Sewing Room
10.2000 - 10.2003
Professional Marilyn Monroe Tribute Artist
Self-employed
01.1997 - Current
Multi Store Display Merchandiser
Tip Top Tailors
06.1996 - 10.2001
Professional Costumer and Entertainer
Self-employed
01.1992 - 10.2003
Display Merchandiser
Eatons Department Store
05.1984 - 06.1989
Degree in Display Design And Merchandising - Fashion Merchandising
Grant Macewan College
2 Year Degree in Journalism - Print
Mount Royal College