Dedicated professional with expertise in customer service and nail techniques. Proven ability to ensure a clean and safe environment while providing exceptional service.
Overview
4
4
years of professional experience
Work History
Shift Leader
Panda Express
Farmington, Utah
02.2025 - Current
Provided exceptional customer service and maintained a positive attitude throughout the shift.
Checked orders for quality and completeness.
Train new employees and delegated daily tasks and responsibilities.
Builds emotional connection with guests through food,service and ambience.
Provides quality service to guest.
Maintain a clean and safe work environment in compliance with operations standards.
Completed cash and credit card transactions accurately using POS software following cash handling procedures and policy.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Assist the GM in administrative responsibilities such as ordering food and inventory
Shift Leader
Zao Asian Cafe
Farmington, Utah
02.2022 - 04.2024
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Coordinated with kitchen staff to ensure timely preparation of food, reducing customer wait times.
Trained new employees and delegated daily tasks and responsibilities.
Completed cash and credit card transactions accurately using POS software.