Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Janet Valle

Salt Lake City,UT

Summary

Dedicated professional with expertise in customer service and nail techniques. Proven ability to ensure a clean and safe environment while providing exceptional service.

Overview

4
4
years of professional experience

Work History

Shift Leader

Panda Express
Farmington, Utah
02.2025 - Current
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Checked orders for quality and completeness.
  • Train new employees and delegated daily tasks and responsibilities.
  • Builds emotional connection with guests through food,service and ambience.
  • Provides quality service to guest.
  • Maintain a clean and safe work environment in compliance with operations standards.
  • Completed cash and credit card transactions accurately using POS software following cash handling procedures and policy.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Assist the GM in administrative responsibilities such as ordering food and inventory

Shift Leader

Zao Asian Cafe
Farmington, Utah
02.2022 - 04.2024
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Coordinated with kitchen staff to ensure timely preparation of food, reducing customer wait times.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.

Education

High School Diploma -

East High School
Salt Lake City, UT
05-2018

Some College (No Degree) -

Salt Lake Community College
Salt Lake City, UT

Nail Tech

Cameo College of Essential Beauty
Murray, UT

Skills

  • Nail techniques
  • Goal setting and tracking
  • Quality inspections
  • Follow-up procedures
  • Cash handling
  • Positive attitude
  • Professional appearance
  • Team leadership
  • Problem-solving
  • Customer service focus
  • Team motivation
  • Training assistance
  • Team supervision
  • Integrity and Trust

Languages

Spanish
Native/ Bilingual
English
Limited

Timeline

Shift Leader

Panda Express
02.2025 - Current

Shift Leader

Zao Asian Cafe
02.2022 - 04.2024

High School Diploma -

East High School

Some College (No Degree) -

Salt Lake Community College

Nail Tech

Cameo College of Essential Beauty