Janet Wells
Salem,OR
Summary
Organized and dedicated Administrative Assistant with a proven track record of providing exceptional customer service. Strong attention to detail and decision-making skills to manage multiple ongoing tasks. Self-motivated work ethic with the ability to perform effectively in independent or team environments.
Overview
19
19
years of professional experience
Work History
Administrative Assistant
Jamison Hanson, LLC
Salem, Oregon
10.2022 - Current
- Coordinated scheduling and calendar management for executives and team members to optimize time and resource allocation.
- Facilitated scheduling of appointments for clients, customers, and internal staff, improving communication and coordination. between clients and customers and internal staff members.
- Maintained filing systems for documents and confidential information securely.
- Streamlined filing systems for physical and electronic documents, enhancing accuracy and ensuring confidentiality of records.
- Handled confidential documents in an organized fashion according to established protocol.
- Implemented office procedures to improve workflow and reduce errors.
- Composed letters, memos, reports, emails, and presentations for management staff.
- Administered database systems to ensure accurate management of customer contact information. containing customer contact information.
- Processed invoices for payment using accounting software applications.
- Directed customer inquiries to appropriate department personnel.
Medical Receptionist
WILLAMETTE UROLOGY, P.C
SALEM, OR
04.2022 - 06.2022
- Greeted patients upon arrival, ensuring timely and welcoming customer service.
- Collected co-payments and issued appropriate receipts during check-in.
- Scanned and documented new patient information in electronic health records, streamlining the registration process.
- Scheduled tests and procedures for patients, coordinating with physicians to ensure timely care.
- Maintained confidentiality of personal and financial information, protecting patient rights and complying with HIPAA regulations.
Administrative Assistant
PAYROLL PROVIDERS QUARTERMASTER BUSINESS SERVICES
SANTA CLARITA, CA
01.2017 - 02.2022
- Performed general office duties including answering multi-line phones, routing calls or messages to appropriate staff and greeting visitors
- Prepared payrolls using Apex Payroll software, ensuring timely delivery via email, shipment, pickup, and courier to meet customer needs
- Maintained files and filing while keeping sensitive information confidential.
- Tracked inventory and ordered office supplies, promoting cost-effective solutions to optimize resource allocation
- Maintained an organized filing system to ensure confidentiality of sensitive information.
- Utilized Microsoft Office Suite for document creation and communication tasks.
Medical Assistant Extern
U.S. HEALTH WORKS
SANTA CLARITA, CA
05.2011 - 06.2011
- Completed 160-hour externship, performing patient charting, documenting history and vitals, and maintaining accurate records.
- Assisted healthcare providers during patient examinations and procedures to ensure quality care.
- Prepared and maintained medical equipment for various treatments.
- Collected and documented patient medical histories to support accurate diagnosis and treatment planning.
Mail Order Manager
DIGITAL DIRECT NETWORKS
SANTA CLARITA, CA
03.2008 - 05.2009
- Processed incoming orders and prepared shipments based on shipping method while providing customer service and managing inventory.
- Executed daily tasks with precision and consistency.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Education
NCCT Certification - Medical Assistant
CHARTER COLLEGE
CANYON COUNTRY, CAAssociate in Arts (A.A.) - Travel/Tourism
EDMONDS COMMUNITY COLLEGE
LYNNWOOD, WASkills
- Calendar scheduling
- Document management
- Invoice management
- Office management
- Client onboarding
- Client signature collection
- Time management
- Attention to detail
Timeline
Administrative Assistant
Jamison Hanson, LLC
10.2022 - Current
Medical Receptionist
WILLAMETTE UROLOGY, P.C
04.2022 - 06.2022
Administrative Assistant
PAYROLL PROVIDERS QUARTERMASTER BUSINESS SERVICES
01.2017 - 02.2022
Medical Assistant Extern
U.S. HEALTH WORKS
05.2011 - 06.2011
Mail Order Manager
DIGITAL DIRECT NETWORKS
03.2008 - 05.2009
NCCT Certification - Medical Assistant
CHARTER COLLEGE
Associate in Arts (A.A.) - Travel/Tourism
EDMONDS COMMUNITY COLLEGE