Trisha Adams
Carlisle Public School
2027
years of professional experience
Dedicated Administrative and Medical Assistant experienced in optimizing office operations within healthcare and education environments. Streamlined processes and provided comprehensive administrative support through strong management and communication skills. Focused on enhancing efficiency and facilitating project coordination.
Work History
Administrative Assistant
3 Years 1 Month- Supervised daily tasks, facilitating smooth workflow and clear communication among team members.
- Managed daily office operations, ensuring efficient workflow and communication among staff.
- Developed and maintained filing systems to improve document retrieval and organization.
- Collaborated in the preparation of reports and presentations, focusing on clarity and visual appeal.
- Managed scheduling and coordination of meetings for staff and administration.
- Assisted in maintaining accurate student records and database entries.
- Provided administrative support in preparing reports and presentations for school events.
- Facilitated communication between faculty, parents, and students to enhance engagement.
- Coordinated logistics for school events, ensuring all materials were prepared timely.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Senior Unit Coordinator / Assistant Practice Manager
- Manage and implement structure and efficiency in a thriving and growing Cardiology practice. Practice consists of six providers and an outpatient cardiology testing unit. Combination of multitasking and cardiac knowledge to implement efficient management.
- Oversaw all administrative staff and managed medical billing and medical assisting tasks.
- Obtain authorizations for all cardiac testing, inpatient or outpatient services
- Managed daily interactions with insurance companies for medication approvals and authorizations for cardiac medications.
- Responsible for resolving patient billing discrepancies and complaints. Familiarity in ICD10 and CPT coding
- Daily interaction with patients in person and via the phone. Explain all cardiac testing and preparation for all procedures
- Work closely with management and providers to increase and improve workflow among staff and implement these changes in the office
- Responsible for resolving patient billing discrepancies and complaints. Familiarity in ICD-10 and CPT coding
Office Manager
6 Years- Managed busy general surgery private practice while supporting additional roles to ensure seamless operations.
- Collaborated with surgeon to oversee practice operations while also serving as medical assistant.
- Booked all appointments for consultations and follow-up care.
- Booked all appointments for consultations, follow-ups, and post-operative care.
- Scheduled CT and PET Scans, MRIs, mammograms, and ultrasounds. Reviewed all instructions for testing with patients
- Processed medical billing (ICD-9 / CPT coding)
- Worked closely with surgeon managing practice while performing dual role as medical assistant
- Assisted with patient exams as well as minor procedures in office
- Transcribed letters and office notes for providers to send to PCP offices
- Obtained and handled credentialing for medical insurances for provider in practice
- Led worker's compensation process for patients, coordinating with claim departments to secure authorizations and facilitate payment.
Lead Unit Coordinator
5 Years- Support over 18 physicians in a surgical provider office. Lead coordinator for surgical chief of practice.
- Scheduled all surgeries for five specialty providers.
- Coordinated departmental meetings for chief of surgery and surgical specialists, facilitating effective communication and collaboration
- Registered surgical patients and verified insurance coverage
- Booked consultations and follow up appointments
- Assisted in clinic with post-op care and consultations for podiatry, endocrinology, plastics, thoracic, and general surgery.
- Facilitated communication between admitting and insurance companies for patients with complex procedures requiring inpatient stays, streamlining the approval process
- Completed billing for provider’s procedures and appointments
Unit Coordinator
4 Years- Supported RN's, fellows, respiratory therapists, and specialists in fast-paced medical ICU environment.
- Ordered supplies for RN staff as needed for patient care
- Entered all orders for providers and RN staff
- Ordered supplies for RN staff to ensure patient care.
- Answered phones and dealt with multi testing units
- Provided bereavement support to families following loss, utilizing training from MGH.
Medical Assistant / Administrative Assistant
9 Years- Floated between multiple departments, leveraging multitasking skills and knowledge in Walk-In Clinic, Hem/Oncology, Pain Clinic, OB/GYN, Primary Care, Radiation Therapy, and Emergency Room
- Served as initial contact for all patients by answering calls, greeting and registering patients, and collecting co-payments
- Transcribed phone notes into patient charts and records for accurate documentation
- Transcribed phone notes into charts and patient records
- Measured and recorded vital signs for patients during examinations and conducted phlebotomy as required
Education
BS - Nursing
2 years towards BS in Nursing
BS - Nursing
1.5 years towards BS in Nursing
High School Diploma
Skills
Electronic Health Records
Medical Software Management
Authorization Management
Clinical Management Systems
Microsoft Office proficiency
Patient Portal
Insurance Claims Processing
Billing Software Familiarity
Word processing
Microsoft Outlook
Administrative support
Data analysis
Filing
Database entry
Record Keeping
Document filing
Document management
Client relations
Problem-solving skills
Appointment management
Scheduling and calendar management
Business communication
Excel management
Deadline oriented
Calendar scheduling
Customer and client relations
Record Keeping
Dedicated team player
Data structuring
Verbal communication
Records organization
Professional demeanor
Schedule coordination
Excel usage
Data collection
Prioritization
Document organization
Timeline
Administrative Assistant
Carlisle Public School
07.2023 - CurrentRead More
Office Manager
Dr. Nicholas Tsparlis – General Surgical Practice
01.2004 - 01.2010Read More
Lead Unit Coordinator
Cambridge City Hospital – Surgical Associates
01.1999 - 01.2004Read More
Unit Coordinator
Massachusetts General Hospital - MICU
01.1999 - 01.2003Read More
Medical Assistant / Administrative Assistant
Mount Auburn Hospital - MICU
01.1990 - 01.1999Read More
Concord/Carlisle High School
High School Diploma
Read More
University of Vermont
BS from Nursing
Read More
Senior Unit Coordinator / Assistant Practice Manager
Emerson Hospital – Emerson Cardiovascular Associates
2010 - 06.2023Read More
Middlesex Community College
BS from Nursing
Read More