Summary
Overview
Work History
Education
Skills
Timeline
Generic

Janet Williams

Certified Nursing Assistant
Baltimore,MD

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

21
21
years of professional experience

Work History

Certified Nurse Assistant

Vitas Healthcare Hospice
Miami , FL
11.2021 - 12.2023
  • Provides compassionate care to elderly, disabled and terminally ill individuals.
  • Observed patient behavior and reported any changes to the supervising nurse.
  • Monitored food intake to ensure proper nutrition is maintained.
  • Participated in team meetings with nurses, physicians and other healthcare personnel regarding patient care needs.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Assisted patients with activities of daily living, such as bathing and dressing.

Certified Nursing Assistant

Eastridge Retirement Village
Miami , FL
07.2002 - 12.2023
  • Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
  • Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
  • Served meals to patients in their rooms and assisted with feeding when needed.
  • Assisted with ambulation of patients utilizing appropriate equipment safely.
  • Assisted patients with activities of daily living such as bathing, grooming, and dressing.
  • Answered call lights promptly and responded to patient needs accordingly.

Patient Financial Services Representative

Community Health of South Florida
02.2008 - 12.2017
  • Answered incoming calls from patients regarding billing inquiries and resolved customer service issues.
  • Processed payments accurately and efficiently in a timely manner.
  • Assisted in the maintenance of patient accounts to ensure accuracy of information including demographic, insurance and financial data.
  • Ensured HIPAA compliance when handling confidential patient information.
  • Verified eligibility for patients prior to appointment scheduling.
  • Maintained accurate records of all financial transactions.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Accepted and processed customer payments and applied toward account balances.

Education

Certified Nursing Assistant

Baltimore Community College
Baltimore, MD

Medical Billing And Coding

National School of Technology
Miami , FL

Skills

  • Dependable and Responsible
  • Excellent Communication
  • Friendly, Positive Attitude
  • Active Listening
  • Flexible and Adaptable
  • Team player

Timeline

Certified Nurse Assistant

Vitas Healthcare Hospice
11.2021 - 12.2023

Patient Financial Services Representative

Community Health of South Florida
02.2008 - 12.2017

Certified Nursing Assistant

Eastridge Retirement Village
07.2002 - 12.2023

Certified Nursing Assistant

Baltimore Community College

Medical Billing And Coding

National School of Technology

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Janet WilliamsCertified Nursing Assistant