Janet D. Holiday
Monument
Summary
Dynamic tour guide with expertise in public speaking and exceptional communication skills. Known for creating engaging experiences and fostering guest relations through humor and in-depth local history knowledge.
Enthusiastic professional with a talent for public speaking and a deep understanding of local history. Focused on delivering memorable experiences while prioritizing guest relations and satisfaction. Ready to leverage skills to create impactful tours.
Overview
1
1
Language
32
32
years of professional experience
Work History
Tour Guide
Goulding's Tour Company
Goulding's, Utah
04.2026 - Current
- Guided diverse groups through scenic tours, ensuring an engaging and informative experience.
- Developed in-depth knowledge of local history and geography to enhance tour narratives.
- Assisted with logistical planning, coordinating transportation and scheduling for smooth operations.
- Responded promptly to guest inquiries, providing exceptional customer service and support.
- Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
- Fostered a culture of learning and curiosity among tour guides and guests alike, contributing to memorable and a memorable and educational experience.
Tour Guide
Navajo Tribal Parks and Recreations
Monument Valley Utah
04.2005 - 10.2009
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced registers daily.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Public Health Technician
Kayenta Public Health Nursing
Kayenta, AZ
11.1994 - 03.1998
- Conducted health screenings and assessments for community members.
- Educated individuals on disease prevention and healthy lifestyle choices.
- Collaborated with healthcare professionals to improve patient care initiatives.
- Monitored and maintained inventory of medical supplies and equipment.
- Assisted in the development of public health programs and outreach efforts.
- Reduced disease transmission by conducting community health education workshops and providing informational materials.
- Educated patients on preventive care measures, empowering individuals to take control of their own health and wellbeing.
- Assisted in the development and implementation of public health policies, advocating for a healthier and safer community environment.
Education
Medical Assistant - Medical Technology
Bryman School
Salt Lake City, UT04-1990
Associate of Science - General Studies
College of Eastern Utah
Blanding, UT09-1996
Skills
- Public speaking
- Presentation skills
- Cultural storytelling
- Logistical planning
- Effective communication
- Engaging narratives
- Guest relations
Languages
English
Native or Bilingual
Timeline
Tour Guide
Goulding's Tour Company
04.2026 - Current
Tour Guide
Navajo Tribal Parks and Recreations
04.2005 - 10.2009
Public Health Technician
Kayenta Public Health Nursing
11.1994 - 03.1998
Associate of Science - General Studies
College of Eastern Utah
Medical Assistant - Medical Technology
Bryman School