Janeth Cisneros
Huntington Park,California
Summary
Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Shift Leader
El Pollo Loco
Maywood, CA
10.2022 - 02.2023
- Delegated tasks to employees and monitored activities and task completion.
- Assessed reports and adjusted workflows to realign with targets.
- Complied with company safety procedures, policies and regulations to promote safe working environment.
- Coordinated shift workers for inventory receiving, auditing and restocking.
- Handled escalated customer concerns and emergencies in absence of manager or supervisor.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Assisted in training new employees on shift operations.
- Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Identified needs of customers promptly and efficiently.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Production Worker
Ufo
Huntington Park, CA
04.2021 - 09.2022
- Set up and operated production machinery according to specific standards and protocols of company.
- Examined final products for conformance with quality and design standards.
- Organized storage areas for efficient retrieval of items when needed.
- Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
- Identified defective parts or components and removed them from production line.
- Sorted and packaged products to prepare for processing or shipment.
- Followed safety protocols while operating machines and equipment.
- Cleaned up work area at end of shift to maintain safe working environment.
- Communicated with team members regarding tasks assigned during shift.
- Kept operations area neat and orderly to minimize obstacles.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
High School Diploma -
High School
07-2012
Skills
- Motivational Leadership
- Goal Setting and Tracking
- Creative Problem-Solving
- Team Motivation
- Policy and Procedure Enforcement
- Conflict Resolution
- Training Assistance
- Staff Supervision
- Decision-Making Capabilities
- Operations Support
- Cash Handling
- Assigning Work
- Quality Inspections
Accomplishments
Best student of the class awards from High School
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
French
Elementary
References
- Maria Velazquez ( STORE MANAGER : El Pollo Loco ) (323- 382-6562)
- Sanje Ghosan ( PRODUCTION SUPERVISOR : UFO) (951 -880-4651)
- Geovanny Orozco ( PARALEGAL) (213-434-5724)
- Sara Ambriz (ACCOUNTABLE) (323-807-0933)
Timeline
Shift Leader
El Pollo Loco
10.2022 - 02.2023
Production Worker
Ufo
04.2021 - 09.2022
High School Diploma -
High School