Janeth Reyes
Summary
Bilingual barista and food service worker with strong customer service skills. Known for optimizing workflows and training new staff to enhance service efficiency and create welcoming environments.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Barista
Drunken Bean
Chicago, IL
12.2024 - Current
- Prepared high-quality espresso beverages while maintaining consistency in flavor and presentation.
- Operated coffee equipment efficiently, ensuring adherence to safety and cleanliness standards.
- Assisted in training new baristas on beverage preparation and customer service techniques.
- Improved workflow by optimizing station setup during peak hours for faster service delivery.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Controlled line and crowd with quick, efficient service.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Food Service Worker
Eggy's Diner
Chicago, IL
08.2023 - Current
- Prepared and served food items in accordance with health and safety regulations.
- Collaborated with team members to provide efficient service during peak hours.
- Trained new staff on food preparation techniques and safety protocols.
- Implemented improvements in workflow processes to increase service efficiency.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Developed and maintained positive relationships with customers to enhance service.
Education
Licensure - Esthetics
Tricoci University Of Beauty Culture
Elgin, IL05.2026
High School Diploma -
Bartlett High School
Bartlett, IL05.2023
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Exceptional customer service
- POS systems
- Fluently Bilingual (Spanish and English)
- Stocking supplies and retail products
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Barista
Drunken Bean
12.2024 - Current
Food Service Worker
Eggy's Diner
08.2023 - Current
Licensure - Esthetics
Tricoci University Of Beauty Culture
High School Diploma -
Bartlett High School