Enthusiastic Shift Leader with strong problem-solving skills and a positive attitude. Committed to fostering a collaborative environment that enhances team performance and delivers outstanding customer experiences.
Overview
3
3
years of professional experience
Work History
Front of House Team Member
Chick-fil-A
Pasadena, Texas
08.2026 - Current
Handled guest orders accurately and efficiently during peak hours.
Provided exceptional customer service in a fast-paced dining environment.
Assisted team members in maintaining cleanliness and organization of the dining area.
Shift Leader
Dunkin' Donuts
Pasadena, Texas
08.2023 - 08.2026
Coordinated shift schedules to align staffing with peak hours, maximizing service efficiency.
Supervised team of baristas, maintaining operational standards and delivering exceptional customer service.
Trained new staff on company policies and best practices to improve service delivery.
Managed inventory levels, conducting regular counts to minimize waste and ensure product availability.