Janet Marie Trotter
Cullman,AL
Summary
Experienced and detail-oriented Medical Assistant with proficiency in administrative tasks, patient care, and medical procedures. Skilled in assisting healthcare providers to deliver high-quality patient care in a fast-paced environment.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Medical Assistant
Alabama Specialty Clinc
Cullman, AL
09.2025 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Executed diverse X-ray procedures to diagnose illnesses and assess occupational injuries.
- Performed occupational and DOT physicals to assess employee health and fitness for duty. Conducted drug screenings to ensure compliance with safety regulations. Administered audio testing, pulmonary function testing, and respiratory fit tests to evaluate employee capabilities.
Medical Assistant
Complete Health
Cullman, AL
08.2024 - 09.2025
- Supported patient care by managing appointment scheduling and maintaining patient records.
- Assisted healthcare providers with examinations, procedures, and patient education initiatives.
- Made sure that all patient GAPS, MIPS, and annual wellness exams were documented and filed with the insurance properly.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Systematically checked and prepared patient charts, focusing on scheduling necessary preventative tests and verifying test result availability.
- Ensured compliance with healthcare regulations and standards through diligent recordkeeping practices.
Medical Assistant
Hendricks Family Practice
06.2019 - 06.2024
- Head nurse, prepared and triaged patients by collecting medical history, vitals, and chief complaints. Documented and verified patients medication list. Assisted providers during all examinations and procedures. Performed in house testing such as: urinalysis, rapid strep test, rapid flu test, COVID-19 test. Prepared samples for in house lab. Completed all administrative duties such as: nurse calls, verifying labs, producing lab orders, and responding to patient emails/messages in a timely manner are a part of my daily routine. Office administrative duties such as working the front desk, answering the phone, scheduling appointments are performed as needed. I would train all new employees on how the different systems worked, and how the process and procedures for the office were to be performed. I was responsible for completing paperwork FMLA/Short term disability, etc and corresponding with patients insurance for referrals, testing, and authorization renewals. I would prepare the charts for the next day, ensuring that the quality measures/MIPS were up to date and assist in closing GAPS. I would prepare physicals for many of the medicare advantage programs and help complete the paperwork for those in a timely manner.
Medical Assistant/Phlebotomist/X-Ray Tech
River Oaks
11.2004 - 06.2019
- I worked several positions while at this job including, Administrative and front desk duties. I was also in charge of the prescription refills and phone calls to patients and insurance companies. In charge of in house testing such as performing bone density test, x-rays, urinalysis, strep test, flu test. Often floated between family medicine practice and urgent care practice. In house drew labs, created lab orders, processed blood and prepared them to be sent out. Received training and certification to run a Beckman access 2, as well as experience with operating a Beckman CBC machine and HGATCs. Responsible for keeping the daily maintenance on the machines and run the quality controls. I was responsible for billing and coding for the lab department.
Education
Advanced Diploma -
Falkville High School
Falkville, AL01-2002
Skills
- Positive Attitude
- Patient Care
- Triage
- Quick to pick up new skills / willing to learn
- Medical Charting and Documenting
- MIPS / QA / Quality Management / GAPS
- Medical Terminology
- Time Management
- Vaccinations
- FMLA / Short Term Disability Forms
- Strong Phlebotomy Skills
- Following Tasks
- HIPPA Guidelines
- X-rays
Accomplishments
Currently working on completing my CCMA and RMA
Certification
- Completed onsite training for the Beckman Coulter Access 2 Immunoassay System analyzer.
- Completed onsite training for Shockwave Therapy treatments for men with ED
- Industrial OSHA 10
Timeline
Medical Assistant
Alabama Specialty Clinc
09.2025 - Current
Medical Assistant
Complete Health
08.2024 - 09.2025
Medical Assistant
Hendricks Family Practice
06.2019 - 06.2024
Medical Assistant/Phlebotomist/X-Ray Tech
River Oaks
11.2004 - 06.2019
Advanced Diploma -
Falkville High School