Janett Nava
Beaverton,United States
Summary
Excelled at Vina Moses Center by leading impactful community programs and fostering strong partnerships. Skilled in team collaboration and efficient case preparation, consistently delivering high-quality support and optimizing client satisfaction. Dependable office assistant with good supply management, recordkeeping, and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements.
Overview
9
9
years of professional experience
Work History
Office Assistant
Princess Cleaning Service
01.2016 - Current
- Prepared and edited documents to produce precise, accurate, and professional communication.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Purchased and maintained office supplies.
- sent Invoices monthly and followed up with clients
- Emailed clients and delegated task with staff
Bilingual Program Advocate
Vina Moses Center
01.2024 - 12.2024
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Maintained positive relationships with community to build and nurture dynamic partnerships.
- Made referrals to appropriate services, following up to confirm patients received access to required care.
- Assisted with applications and collected required paperwork to help individuals register for supportive services.
- Led a program that delivered organic food to minority families in the Corvallis community
- Organized back-to-school program and Christmas program that took months of planning
Retail Banking Intern
Keybank
06.2023 - 09.2023
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Educated customers on use of banking website and mobile apps.
- Processed customer transactions promptly, minimizing wait times.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
Student Outreach Coordinator
Oregon State University 4-H
06.2021 - 09.2021
- Researched best practices and developed strategies to improve program outcomes.
- Advocated for social and community service programs to increase awareness and funding.
- Conducted outreach activities to engage children in programs.
- Participated in community events to promote services and engage with the public.
- Provided leadership, guidance, and support to those who participated in the program.
Education
Bachelor of Science - Psychology
Oregon State University
Corvallis,Oregon 12-2024
Skills
- Training delivery
- Crisis support
- Document filing
- Case preparation
- Team collaboration
- Customer Service
- Detail Oriented
Languages
Spanish
Bilingual or Proficient (C2)
Timeline
Bilingual Program Advocate
Vina Moses Center
01.2024 - 12.2024
Retail Banking Intern
Keybank
06.2023 - 09.2023
Student Outreach Coordinator
Oregon State University 4-H
06.2021 - 09.2021
Office Assistant
Princess Cleaning Service
01.2016 - Current
Bachelor of Science - Psychology
Oregon State University
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