Janetta L. Hill
Radcliff,KY
Summary
To obtain a part-time position that would allow me to use my diverse experience in customer service, call center and supervisory skills.
Overview
28
28
years of professional experience
Work History
Production Clerk
Goodwill
Radcliff, KY
02.2018 - Current
- Participant in the Goodwill Senior Program
- Previously worked for 95 hrs
- With the PACE training program
- Displays great customer service by greeting customers and donors
- Offer receipts and informational fliers as required
- Sort and stock material as required
- Rotate stock as needed
- Keep work area clean and presentable
Cashier
JC Cigarette Outlet
Radcliff, KY
03.2016 - 03.2017
- Provided excellent service to all customers
- Assisted with inventory of stock
- Priced merchandise upon delivery
- Stocked shelved with new and rotating merchandise
- Responsible for accurate balancing of all methods of payment
Custodial Supervisor
Gulf Coast Enterprises
Ft. Knox, KY
09.2012 - 06.2013
- Trained and supervised cleaning personnel
- Provided fast, timely service
- Inspected facilities to ensure specifications were met
- Planned and prepared work schedules
- Perform and assisted with cleaning duties as necessary
Call Center Agent
X M Radio
Louisville, KY
09.2009 - 08.2010
- Provided information about products and services by phone
- Recorded details of customer transactions
- Ensured that appropriate changes were made to resolve customer concerns
- Arranged for billing and cancelled accounts
- Prioritized data entry daily to ensure customers’ needs were met
Shipping/Receiving Warehouse Worker
Tube Products
Louisville, KY
05.1997 - 07.2008
- Examined contents and compared with records
- Prepared documents such as work orders, bills of lading, or shipping orders
- Determined shipping method for materials
- Recorded shipment data
- Delivered or routed material to departments
Skills
- Deadline-oriented
- Supply Chain Coordination
- Production Scheduling
- Cost-reduction strategies
- Filing systems
- Calendar Management
Timeline
Production Clerk
Goodwill
02.2018 - Current
Cashier
JC Cigarette Outlet
03.2016 - 03.2017
Custodial Supervisor
Gulf Coast Enterprises
09.2012 - 06.2013
Call Center Agent
X M Radio
09.2009 - 08.2010
Shipping/Receiving Warehouse Worker
Tube Products
05.1997 - 07.2008