Janette Kautzman
Cleveland Heights,OH
Summary
Results-driven leader specializing in crisis intervention and case management. Proven track record in developing training programs and executing international initiatives that enhance operational readiness and foster community collaboration. Strong adaptability and collaboration skills facilitate successful interagency operations and impactful project coordination.
Overview
27
27
years of professional experience
3
3
Certifications
Work History
Mission Assurance Contractor, Operational Planning
Huntington Ingalls Industries
McLean, Virginia
02.2022 - Current
- Trained Thai Defense and Border Police personnel on military decision-making processes and interagency planning, resulting in 80 planners capable of coordinating future operations.
- Executed four foreign initiatives to enhance operational readiness and strategic collaboration.
- Developed training programs based on complex international security concerns.
Intern
City of Cleveland Department of Public Health
Cleveland , OH
08.2024 - 04.2025
- Engaged with Cleveland Police's Co-Responder Teams and Crisis Intervention Teams to analyze crisis intervention techniques and training.
- Collaborated with multiple organizations providing support for crisis response initiatives resulting in a Cleveland crisis insider's guide used by NAMI.
- Developed knowledge of community resources available for crisis intervention assistance
Intern-Case Manager
U.S. Committee for Refugees and Immigrants
Cleveland, OH
08.2023 - 04.2024
- Assisted newly arrived refugees in achieving self-sufficiency by coordinating essential services, including housing, food, and medical support.
- Collaborated with local agencies, schools, and medical facilities to ensure timely assistance for over 20 refugee families.
- Developed a comprehensive procedures document to streamline case management and enhance collaboration in updating client files.
Military Officer
U.S. Army Active Duty
05.1999 - 07.2021
- Executed successful organizational leadership initiatives to enhance operational effectiveness.
- Planned complex operations encompassing combat deployments and humanitarian assistance.
- Coordinated efforts of diverse government and non-governmental organizations for effective counter-insurgency strategies in Afghanistan, Iraq, and the Philippines.
- Facilitated engagement of 40 local Kansas government and business leaders with military operations, strengthening community relations.
- Participated in United Nations’ Office of Coordination of Humanitarian Affairs panel to address civil-military coordination challenges.
Education
Master of Arts - Social Work
Case Western Reserve University
Cleveland, OH05-2025
Master of Arts - Global And International Studies
University of Kansas
Lawrence, KS08-2010
MBA - Business Administration
Walden University
Minneapolis, MN08-2010
Bachelor of Science - International Relations
United States Military Academy
West Point, NY05-1999
Skills
- Crisis intervention
- Trauma-Informed Care
- Case management
- Community resources
- Collaboration skills
- Project management
- Research analysis
- Adaptability and flexibility
Certification
Licensed Social Worker, State of Ohio, 2025
Affiliations
Volunteer, All Faiths Pantry, Cleveland, OH (2025-Present)
Timeline
Intern
City of Cleveland Department of Public Health
08.2024 - 04.2025
Intern-Case Manager
U.S. Committee for Refugees and Immigrants
08.2023 - 04.2024
Mission Assurance Contractor, Operational Planning
Huntington Ingalls Industries
02.2022 - Current
Military Officer
U.S. Army Active Duty
05.1999 - 07.2021
Master of Arts - Social Work
Case Western Reserve University
Master of Arts - Global And International Studies
University of Kansas
MBA - Business Administration
Walden University
Bachelor of Science - International Relations
United States Military Academy