Spiritual care and mission Integration leader with over 20 years' experience in healthcare and parish settings. Reputation for implementing and integrating spiritual care and mission programs through teaching, leading, and supervising at the executive level. Passion for academic research and development in the areas of chaplaincy and healthcare management. Cultural competence evidenced by years of cross-cultural career paths.
Overview
19
19
years of professional experience
Work History
System Director of Mission Integration & Holistic Care
Siloam Hospitals Group
Jakarta, Indonesia, Indonesia
08.2018 - 03.2022
Led implementation of mission integration structure/program in the largest private healthcare group of Indonesia by articulating the theological and ethical foundation of its Mission.
Recruited, trained, and managed the first chaplains' organization in the system with 20+ full-time chaplains in 8 hospital sites and ready to be rolled over to the rest of 42 sites of the nation.
Taught at Medical School of UPH (UniversitasPelitaHarapan, Jakarta, Indonesia) on: 1. 'Medicine & Spirituality' as a part of Palliative Oncology Course of Faculty of Medicine and Faculty of Nursing 2. 'Holistic Care: Whole-Person Approach to Healthcare' for Siloam Training Center's required modules for managers and professionals.
Introduced the essential programs of mission Integration to the system such as chaplaincy, ethics committee, employee support/counseling, palliative care spirituality, community services & volunteerism, chapel services, philanthropy, and workplace spirituality.
Recruited and trained the new chaplain groups through Clinical Pastoral Education.
Participated in executive team periodically providing inputs from ethical, psycho-social, and values perspective.
Developed partnership with diverse faith communities in the areas of each hospital location and develop volunteer chaplaincy program according to different spiritual needs of the areas.
Lead Chaplain
New York Presbyterian Hospital- Lower Manhattan
New York, NY
12.2014 - 06.2018
Provided Pastoral/emotional care to patient/family/staff
Supervised and managed the ministry of chaplains' team
Liaised with faith communities, including Catholic diocese to provide Catholic sacramental services and rituals
Organized and managed spiritual care programs for hospital employees
Participated in committees of ethics, quality & safety, and patient experience and provided perspectives from spiritual and psychosocial disciplines
Hospice Chaplain
Elizabeth Hospice Inc
Escondido, CA
04.2012 - 11.2014
Provided Pastoral/emotional care to hospice patients/families
Provided bereavement support through memorials and support groups
Provided counseling and support on end-of-life decision-making.
Resolved crisis and emotional issues through empathy, support, prayer and scripture.
Chaplain Resident
St. Raphael's Hospital
New Haven, CT
05.2010 - 06.2011
Provided Pastoral/emotional care to patient/family/staff
<ul><li>Spearhead all accounting operations, including A/R, A/P, payroll, and general ledger, for a midsized financial services firm, resulting in a 25% improvement in operational efficiency.</li><li>Prepare and analyze complex financial statements and reports, providing actionable insights to senior management and supporting data-driven decision-making.</li><li>Lead and mentor a team of 5 accounting professionals, fostering a culture of continuous learning and development, and achieving a 95% employee satisfaction rate.</li><li>Collaborate with external auditors and regulatory bodies, ensuring compliance with GAAP, IFRS, and internal control procedures, and successfully navigating annual audits.</li><li>Implement and manage a new accounts payable system, reducing processing time by 30% and improving accuracy by 20%.</li><li>Key Achievement: Successfully managed a complex merger and acquisition project, ensuring seamless integration of financial systems and minimizing disruption to daily operations.</li></ul> at Security Financial Services<ul><li>Spearhead all accounting operations, including A/R, A/P, payroll, and general ledger, for a midsized financial services firm, resulting in a 25% improvement in operational efficiency.</li><li>Prepare and analyze complex financial statements and reports, providing actionable insights to senior management and supporting data-driven decision-making.</li><li>Lead and mentor a team of 5 accounting professionals, fostering a culture of continuous learning and development, and achieving a 95% employee satisfaction rate.</li><li>Collaborate with external auditors and regulatory bodies, ensuring compliance with GAAP, IFRS, and internal control procedures, and successfully navigating annual audits.</li><li>Implement and manage a new accounts payable system, reducing processing time by 30% and improving accuracy by 20%.</li><li>Key Achievement: Successfully managed a complex merger and acquisition project, ensuring seamless integration of financial systems and minimizing disruption to daily operations.</li></ul> at Security Financial Services