Janette Lockard
OCALA,FL
Summary
Dedicated Leadership Team Member with proven personnel management and motivational capabilities. Enhanced team growth and operational results through proactive oversight and collaborative support. Compassionate Disability Support Worker who developed personalized support plans and implemented effective communication strategies to improve individual well-being. Experienced in team leadership and performance improvement, driving customer satisfaction and operational efficiency.
Overview
23
23
years of professional experience
Work History
Head Cashier
Sprouts
Ocala, FL
2026.05 - Current
- Supervised and trained cashier team on customer service standards.
- Handled customer inquiries and resolved payment-related issues promptly.
- Managed cash register operations and ensured accurate transactions.
Disability Support Worker
Richmond fellowship Scotland
Dunfermline, Fife
2023.08 - 2024.10
- Facilitated daily living activities and personal care to enhance client independence.
- Guided individuals in accessing community resources and services for improved well-being.
- Supported individuals in accessing community resources and services.
- Administered medication to patients according to prescribed schedules.
- Maintained accurate medical records for patient care coordination.
Disability Support Worker
Real life options
Dunfermline, Fife
2021.02 - 2023.08
- Facilitated clients' daily living activities and personal care needs to enhance overall well-being.
- Guided individuals in navigating community resources and services to promote access and support.
- Supported individuals in accessing community resources and services.
- Ensured a safe living environment by adhering to health and safety standards.
- Assisted in developing self-care skills such as personal hygiene practices.
- Managed challenging behaviors through positive reinforcement techniques.
- Transported clients to appointments, social events, and other activities.
- Empowered clients by teaching essential life skills to foster independence.
Area Manager
D&T Adamson ltd
Dunfermline, Fife
2004.02 - 2016.04
- Led daily operations across multiple locations, enhancing workflow efficiency.
- Managed staff schedules and assignments, improving team performance.
- Trained new employees on company policies and operational procedures, ensuring compliance and consistency.
- Facilitated meetings with sales representatives to discuss product offerings.
- Performed banking transactions to manage financial records accurately.
- Stock rotation and auditing.
- Acted as a liaison with local councils and police to address community concerns.
Education
City & Guilds SQA - Bar Trade
Fife College
Dunfermline, Uk Diploma - Leadership And Supervision
Fife College
Dunfermline , UKSkills
- Cash management
- Transaction management
- Payment resolution
- Sales reporting
- Policy compliance
- Staff scheduling
- Team leadership
- Team mentoring
- Customer engagement
- Customer service coaching
- Stock oversight
- Effective communication
- Problem solving
- Conflict resolution
- Time management
Timeline
Head Cashier
Sprouts
2026.05 - Current
Disability Support Worker
Richmond fellowship Scotland
2023.08 - 2024.10
Disability Support Worker
Real life options
2021.02 - 2023.08
Area Manager
D&T Adamson ltd
2004.02 - 2016.04
City & Guilds SQA - Bar Trade
Fife College
Diploma - Leadership And Supervision
Fife College