Jazmine Decker
Salem,OR
Summary
Results-driven Meat Department Associate and Lead Cashier with over 13 years in customer service and inventory management. Enhanced operational efficiency through precise record-keeping and strong organizational skills, driving customer satisfaction and sales performance. Mentored new staff to strengthen team cohesion and support overall success.
Overview
15
15
years of professional experience
Work History
Head Cashier
Lowe's
Keizer, Oregon
10.2025 - Current
- Managed cash register operations and ensured accurate cash handling procedures.
- Trained new cashiers on customer service standards and operational policies.
- Oversaw daily cash reconciliation to maintain financial integrity.
- Assisted customers with product inquiries and facilitated smooth transactions.
- Collaborated with management to implement store promotions and sales strategies.
- Resolved customer complaints promptly to enhance satisfaction levels.
- Coordinated scheduling and shift coverage for cashier team members.
- Maintained cleanliness and organization of the checkout area for efficiency.
- Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Scheduled and supervised cashiers during shifts, ensuring proper coverage of registers.
- Coached employees on best practices for handling customer complaints quickly and effectively.
- Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.
- Helped customers find specific products, answered questions, and offered product advice.
- Monitored cash drawers in multiple checkout stations to confirm adequate cash supply.
- Monitored register drawers to ensure adequate change was available throughout each shift.
- Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Assisted customers at checkout by providing excellent customer service and resolving any issues that arose.
- Provided training to cashiers on store policies and safety procedures.
- Conducted regular spot checks of cashier performance to ensure accuracy when processing payments.
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
- Monitored checkout counters and self-checkout areas to assist with complex transactions.
- Learned roles of other departments to provide coverage and keep store operational.
- Provided guidance on difficult transactions or inquiries from customers regarding products or services offered in the store.
- Processed payments promptly for customers to exceed productivity standards.
- Participated in annual inventory audits to verify stock counts against physical inventories.
- Reviewed financial reports on a weekly basis to ensure accuracy of store operations and compliance with company guidelines.
- Collaborated with the management team to determine appropriate staffing levels for peak hours.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Identified opportunities for improving operational efficiency through process optimization initiatives.
- Ensured compliance with legal and company policies regarding transactions, returns, and exchanges.
- Managed cashier team, ensuring efficient transaction processing and high customer service standards.
- Provided feedback to management on cashier performance, identifying training needs and opportunities for improvement.
- Facilitated team meetings to communicate targets, updates, and changes in store policies or procedures.
- Resolved customer complaints and issues, ensuring satisfaction and maintaining store reputation.
- Implemented loss prevention measures to reduce shrinkage and improve profitability.
- Oversaw the processing of large transactions and special orders, ensuring accuracy and customer satisfaction.
- Developed strategies to minimize checkout wait times and improve overall customer shopping experience.
- Supervised daily cash operations, including opening and closing procedures, cash drawer management, and deposits.
- Coordinated with management to implement promotional events and special discounts at the point of sale.
- Assisted in inventory management, including stock checks and coordinating with merchandise team on product availability.
- Updated and maintained cashiering equipment, troubleshooting issues and liaising with technical support when necessary.
- Scanned, priced, and bagged customer groceries quickly to keep lines moving.
- Rotated and merchandised products at point-of-sale to improve impulse buy rate.
- Facilitated communication by promptly answering phone calls to assist customers with their questions. to assist customers with questions and orders.
- Built and maintained productive relationships with employees.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Scanned items and checked pricing on cash register for accuracy.
- Offered customers carry-out service at completion of transaction.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
Meat Department Associate/Lead Cashier
Smart and Final
Chula Vista
07.2022 - Current
- Engaged customers, resolved issues swiftly, enhanced satisfaction through personalized service.
- Streamlined checkout processes, significantly reducing wait times and enhancing customer satisfaction through efficient transaction handling.
- Handled transactions, provided precise change, and improved checkout speed to ensure a seamless customer experience.
- Verified product pricing during inventory checks to maintain accuracy., prevent errors, maintain efficiency.
- Maintained accurate pricing and inventory records, preventing discrepancies and ensuring compliance with company standards for operational efficiency.
- Coordinated with team members to optimize stock levels, ensuring product availability and minimizing waste, leading to improved sales performance.
- Communicate clearly, foster teamwork, support a positive environment.
- Mentored new staff, fostering teamwork and contributing to a positive work environment that supported overall team performance.
Private Personal Assistant
Private Hire
01.2012 - 07.2022
- Scheduled appointments and events to maximize time management efficiency.
- Managed client records and files, maintaining accuracy and safeguarding confidentiality.
- Coordinated inventory and logistics to streamline resource allocation.
Private Caregiver/Private Personal Assistant
Private Hire
02.2014 - 06.2017
- Provided compassionate care and support to clients, enhancing their quality of life through tailored assistance and attention to individual needs.
- Maintained pet care records and health management, supporting optimal pet health.
- Arranged appointments to improve scheduling efficiency for clients. and events using data-driven insights, resulting in optimized time management and increased client satisfaction.
- Provided health management and medication distribution support, ensuring adherence to treatment plans and fostering client well-being.
- Streamlined inventory coordination to enhance resource management. and logistics, optimizing resource allocation and reducing waste.
- Administered health management and medication, ensuring adherence to treatment plans and promoting client safety.
- Scheduled appointments and events using data-driven insights, resulting in optimized time management and increased client satisfaction.
- Scheduled appointments and events to improve client satisfaction.
- Coordinated inventory and logistics, enhancing resource allocation for uninterrupted client care.
- Streamlined inventory management processes, ensuring timely tracking of supplies and reducing shortages, leading to uninterrupted client care.
Education
High School Diploma -
Palomar High School
Skills
- Cash Handling
- Transaction processing
- Point of sale operation
- Cash management
- Inventory Management
- Inventory Control
- Loss prevention
- Customer Service
- Customer Engagement
- Customer Retention
- Customer Loyalty
- Customer Insights
- Customer analysis
- Customer relations
- Customer traffic management
- Problem Solving
- Conflict Resolution
- Team leadership
- Team Collaboration
- Team Building
- Training and coaching
- Staff training
- Performance coaching
- Scheduling shifts
- Schedule coordination
- Time Management
- Organization
- Workplace safety
- Record Keeping
- Cashier supervision
- POS systems
- Cash register operation
- Card processing
- Payment processing
- Returns processing
- Refunds and exchanges
- Sales expertise
- Sales promotion
- Merchandising
- Promotional events
- Opening and closing procedures
- Drawer balancing
- Cash transfers
- High-volume transactions
- Risk Assessment
- Security control
- Risk Assessment
- Proactive problem-solving
- Effective communication
- Communication
- Adaptability and dependability
- Multitasking skill
- Employee motivation
- Task delegation
- Store procedures
- Order picking
- Stock replenishment
- Vendor Relations
- Policy enforcement
- Quality Assurance
- Customer inquiry
- Customer dispute resolution
- Employee training
- Shrinkage reduction
- Cashier supervision
- Store opening and closing
- Facilitating communication
- Facilitating team meetings
- Collaborating with management
- Monitoring performance
- Troubleshooting POS systems
- Scanning and pricing
- Maintaining cleanliness
- Providing product knowledge
- Assisting customers
- Managing inventory
- Engaging customers
- Streamlining processes
- Fostering a positive environment
- Coordinating logistics
- Enhancing efficiency
- Task delegation
- Drawer balancing
- Punctual and reliable
- Multi-tasking skill
- Customer dispute resolution
- Cash management expertise
- High-volume transactions
- Sales promotion
- Transaction approvals
Hobbies and Interests
- Active in Dungeons & Dragons groups
- Reading (3-4 books a week)
- Donating to animal organizations
- Assisting in making gift baskets for charities
Timeline
Head Cashier
Lowe's
10.2025 - Current
Meat Department Associate/Lead Cashier
Smart and Final
07.2022 - Current
Private Caregiver/Private Personal Assistant
Private Hire
02.2014 - 06.2017
Private Personal Assistant
Private Hire
01.2012 - 07.2022
High School Diploma -
Palomar High School