Decide which information should be included or excluded in reports.
Set up and maintain medical files and databases, including records such as x-ray, lab, and procedure reports, medical histories, diagnostic workups, admission and discharge summaries, and clinical resumes.
Transcribe dictation for a variety of medical reports, such as patient histories, physical examinations, emergency room visits, operations, chart reviews, consultation, or discharge summaries.
Customer Service Representatives
National Government Service
08.2018 - 03.2022
Refer unresolved customer grievances to designated departments for further investigation.
Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
Check to ensure that appropriate changes were made to resolve customers' problems.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Food Service Managers
Rib Crib
06.2015 - 07.2018
Schedule staff hours and assign duties.
Perform some food preparation or service tasks, such as cooking, clearing tables, and serving food and drinks when necessary.
Investigate and resolve complaints regarding food quality, service, or accommodations.
Executive Assistant / Office Administrator at Lighthouse OJA Level E Group HomeExecutive Assistant / Office Administrator at Lighthouse OJA Level E Group Home