Summary
Overview
Work History
Education
Skills
Timeline
Generic

Janette Melaram

San Augustine,Fl

Summary

Diversified in career sectors: Professional Educator over 12 years of experience, supervisory experience in grocery retail, exceptional Customer Service and Sales. Emphasis in analytical, research, and observation skills due to Healthcare program background, Adept in application of excellent communication and problem-solving skills. Self- taught on Applicant Tracking Systems and numerous integrations. Master's Degree in Business Leadership is in progress.

Overview

12
12
years of professional experience

Work History

Shopper and Deliver

Shipt
Tampa, FL
11.2017 - 07.2018
  • Tracked substitutions and informed customers of changes.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Demonstrated speed and accuracy in order item selection.
  • Selected best-quality perishable items such as meat and produce.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Verified each item matched order sheet's description.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Increased customer satisfaction by 10%

Sales Representative

Hertz Car Rental
Tampa , Florida
08.2016 - 10.2017
  • Increased sales by offering advice on purchases and promoting additional products.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Trained and mentored new sales representatives.
  • Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
  • Attended advanced training sessions and conferences to increase product knowledge and productivity.

Assistant Store Manager

Town And Country Grocery
Highland, Arkansas
11.2008 - 05.2010
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.

Professional Educator

Brevard County School Board
Palm Bay, Florida
01.1999 - 09.2007
  • Built relationships and communicated with parents to provide best learning environment for children.
  • Chose materials and developed lesson plans to enhance skills for individual students.
  • Collaborated with adults and children to provide safe and educational experience.
  • Developed and implemented engaging lesson plans to keep learner attention.
  • Differentiated instruction to meet needs of diverse learners.
  • Managed classroom activities, parent conferences, and lesson plans.
  • Exemplified positive behavior for children by assisting with learning. moving around to manage classroom and maintaining safety.
  • Monitored and assessed understanding of difficult concepts and adjusted lesson accordingly.
  • Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.

Education

Bachelor of Science - Nursing Program

Arkansas State University
Jonesboro, AR

Business leadersh

Arkansas State University
Jonesboro, Ar

Bachelor of Science - Education

Arkansas State University
Jonesboro, AR
05.1993

Master's in Business Leadership

Arkansas State University
Jonesboro, Ar
12.2023

Associate of Arts - General Studies

Brevard Community College
Melbourne, FL
08.1990

Skills

  • Risk Management
  • Order Reviews
  • POS Inventory System Operation
  • Complaint Handling
  • Candidate Searching
  • Employment Recordkeeping
  • Policy & Procedure Writing
  • Problem Resolution
  • Employment Data Tracking
  • Reading Comprehension
  • Applicant Tracking System
  • Power Points and presentations
  • Microsoft Word
  • Excel

Timeline

Shopper and Deliver

Shipt
11.2017 - 07.2018

Sales Representative

Hertz Car Rental
08.2016 - 10.2017

Assistant Store Manager

Town And Country Grocery
11.2008 - 05.2010

Professional Educator

Brevard County School Board
01.1999 - 09.2007

Bachelor of Science - Nursing Program

Arkansas State University

Business leadersh

Arkansas State University

Bachelor of Science - Education

Arkansas State University

Master's in Business Leadership

Arkansas State University

Associate of Arts - General Studies

Brevard Community College

Similar Profiles

CREATE PROFILE
Janette Melaram