Janette Pokorski
Odenton,MD
Summary
Reliable Dental Assistant with 20 years of experience efficiently handling administrative tasks and assisting chairside with dental procedures. Expert in assisting with four-hand procedures, setting up exam rooms, taking dental radiograph, creating temporary crowns and preparing materials for impressions or restorations. Team-focused with commitment to providing exceptional care to all patients.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Certified Radiologic Technologist/Dental Assistant
Steven Rattner, DDS And Associates, SBS
04.2003 - Current
- Operated radiologic equipment to produce diagnostic images and films.
- Facilitated positive care experience for patients by establishing rapport and applying interpersonal skills to reduce anxiety and promote cooperation.
- Minimized patients' exposure to radiation during x-ray imaging through application of shielding techniques and careful positioning of patients, equipment and restrictive devices.
- Served as informational resource for patients and families by educating about imaging processes and addressing questions and concerns.
- Processed, labeled and organized diagnostic images to match with patient records.
- Sanitized scanning machines after each patient to prevent spread of germs and illnesses.
- Followed radiation safety measures and used protection devices to prevent harm to patients or staff.
- Used radiation safety measures and protection devices to comply with government regulations and to maintain safety of patients and staff.
- Helped patients into proper positions for procedures and provided instructions on remaining still for duration of each scan.
- Executed various types of diagnostic imaging procedures on patients ranging in age from toddler to adult.
- Reviewed and evaluated developed x-rays, video tape or computer-generated information to determine satisfaction of images for diagnostic purposes.
- Processed exposed radiographs using film processors or computer generated methods.
Senior Office Manager
Simply Beautiful Smiles
12.2021 - 11.2023
- Denticon
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed office operations while scheduling appointments for department managers.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Communicated corporate objectives across divisions through regular correspondence and scheduled status updates.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Drafted agendas, recorded minutes and created documents for meetings.
- Conferred with insurance company representatives to expedite payments and resolve filing issues, keeping aging balances low and office finances strong.
Insurance and Billing Coordinator
Steven Rattner, DDS, PA And Associates
04.2003 - 12.2021
- Dentrix 7.0
- Responded to customer concerns and questions on daily basis.
- Executed billing tasks and recorded information in company databases.
- Used data entry skills to accurately document and input statements.
- Managed invoicing and payment processing operations.
- Handled account payments and provided information regarding outstanding balances.
- Monitored outstanding invoices and performed collections duties.
- Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
- Received and sorted mail, prepared packages for delivery and scanned documents.
- Developed rapport with clients and vendors to cultivate loyalty and satisfaction.
- Trained and mentored new team members and managers on accounts payable systems and policies to build cohesive groups and promote operational performance.
- Posted data and kept other records concerning costs of goods or services or shipment of goods.
Education
Bachelor of Arts -
Gallaudet University
Washington, DC05.1992
Skills
- Dental Impressions
- Patient Schedule Management
- Team Collaboration
- Four-Handed Procedures
- Patient Data Gathering
- Dental Staff Assistance
- Dentrix Proficiency
- Patient Intake Procedures
- Sanitation Protocols
- Disinfecting Rooms and Equipment
- Instrument Selection
- Dental Supply Inventory
- Treatment Room Preparation
- Surgical Setup
- X-Ray Processing
- Chair Side Assistance
- Full Mouth Radiographs
- Health and Safety Practices
- Manage Schedules
- Sterilization Techniques
- Radiography Safety
- Insurance Billing
- Autoclave Operation
- Temporary Crown and Bridge Construction
Certification
- Certified Radiologic Technician License
- Certified Dental Assistant with Expanded Function, State of Maryland
- CPR Certified for 2022-2023
- OSHA Certified for 2022 to 2023
Languages
English
Professional Working
American Sign Language
Native or Bilingual
Timeline
Senior Office Manager
Simply Beautiful Smiles
12.2021 - 11.2023
Certified Radiologic Technologist/Dental Assistant
Steven Rattner, DDS And Associates, SBS
04.2003 - Current
Insurance and Billing Coordinator
Steven Rattner, DDS, PA And Associates
04.2003 - 12.2021
Bachelor of Arts -
Gallaudet University