Janette Resendez

• Serve as the main point of contact for visitors, greeting and welcoming guests to the site, directing them appropriately and notifying company employees of the visitor arrival
• Assist in the execution of all in-office workplace service events and/or employee activities, partnering with the broader workplace services team to ensure experiences are timely and equitable for all
• Assist with company local events & meetings (onsite/offsite conference room reservations, catering)
• Assist with pre-event coordination and planning, room/space set- up, and post-event reset of physical spaces including training and conference rooms
• Support new-hire and onboarding process including workspace preparation, arrival and access credentials, and site familiarization

• Lead daily operations for a 400-person office, managing facilities, food programs, vendor relationships, inventory, and property management.
• Serve as primary liaison for facilities issues, collaborating with building management and internal teams to ensure seamless office functionality.
• Provide comprehensive administrative and operational support to executives and cross-functional teams in a fast-paced environment.
• Coordinate logistics for internal meetings, site-wide events, executive briefings, and company activations, ensuring smooth calendar alignment and on-site execution.
• Plan and facilitate team events, fostering team building, collaboration, and strategic planning.
• Independently manage workspace projects, including large-scale move/add/change initiatives, vendor walkthrough, and office build-outs.
• Support real estate expansion by maintaining space utilization records and assisting with office layout planning using proprietary tools.

Oversee multi-vendor services such as security, signage, emergency response, furniture, and equipment maintenance.

• Managed reception area, including guest check-ins, lobby supplies, and weekly audits of team inventory.
• Delivered high-level customer service by addressing diverse employee and visitor inquiries.
• Provided event support and coordinated coverage for campus events.
• Served as first point of contact for external visitors, managing bulk badge requests for large events and groups.
• Assisted new hires with onboarding logistics, including badge setup and first-day check-ins.
• Supported Administrative Business Partners in event and meeting planning.
• Answered incoming calls, directing clients to individuals addressing specific needs.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.