Janette Soto
National City,CA
Summary
Proven bilingual professional with a strong work ethic and exceptional customer service skills, honed through experiences with Compass Group and as an Owner-Operator. Demonstrated ability to build lasting relationships and exceed customer expectations, backed by a commitment to maintaining high sanitation standards. Expertise in efficient cash handling and problem-solving, ensuring customer satisfaction and repeat business.
Overview
9
9
years of professional experience
1
1
Certification
Work History
house cleaning
Owner-Operator
04.2024 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
Cashier- Cafeteria Server
Compass Group
05.2016 - 01.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Brookshire International Academy
San Diego, CA10-2015
Skills
- Customer service
- Work ethic and integrity
- Patience and empathy
- Bilingual-Spanish and English
Certification
- Customer Service Representative
Languages
spanish
Native or Bilingual
Timeline
house cleaning
Owner-Operator
04.2024 - Current
Cashier- Cafeteria Server
Compass Group
05.2016 - 01.2017
- Customer Service Representative
High School Diploma -
Brookshire International Academy
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