Jania Hunt
PNC Bank
Scranton,PA
1
Certification
9
years of professional experience
Detail-oriented professional skilled in communication, interpersonal relations, and creative thinking. Seeking to support your team in effectively filling the open position. Recognized by colleagues for strong work ethic and reliability in contributing to team objectives.
Work History
Branch Banker
2 Years 1 Month- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Enhanced operational efficiency and customer satisfaction through anticipatory service and dedicated assistance.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Strengthened client relationships, offering tailored financial advice to meet individual needs.
Frontline Member Associate
1 Year 4 Months- Performed opening and closing procedures including counting money in the register drawer at the start and end of each shift.
- Ensured safety standards were met by adhering to all safety protocols set forth by the company.
- Provided customer service by addressing customer inquiries, resolving complaints and providing product information.
Food Service Worker
3 Years 6 Months- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Maintained professional demeanor during interactions with customers and co-workers.
- Complied with company service standards and adhered to inventory and cash control procedures.
Personal Banker
5 Months- Educated customers on variety of retail products and digital solutions, enhancing customer experience.
- Maintained position of trust and responsibility by keeping customer business confidential.
- Used job-related software and computer to collect and record customer deposits, fees and issue receipts.
Customer Service Associate
4 Months- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
- Followed policies and procedures to meet or exceed established performance requirements.
Cashier
2 Years 1 Month- Cleaned store inside and out, straightened displays and maintained neat and inviting atmosphere for optimum customer satisfaction.
- Checked customer ages before cigarette or alcohol purchases and allowed sale only if within legal age limits.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Education
Bachelor of Science - Finance
High School Diploma
Certification In Culinary Arts
Skills
Banking Policies and Procedures
Verbal and Written Communication
Courteous with Strong Service Mindset
Responding to Difficult Customers
Efficient and Detail-Oriented
Marketing and Promotions
Policy Enforcement
Product Sales
Product Knowledge
Education and Training
true,other
Certification
Pennsylvania Notary
Timeline
Branch Banker
PNC Bank
07.2024 - CurrentRead More
Frontline Member Associate
Sam's Club
03.2023 - 07.2024Read More
Personal Banker
Fncb
07.2022 - 12.2022Read More
Customer Service Associate
Walmart
02.2022 - 06.2022Read More
Food Service Worker
Aramark
09.2019 - 03.2023Read More
Cashier
Joe's Kwik Marts
08.2017 - 09.2019Read More
Career Technology Center Of Lackawanna
Certification In Culinary Arts
Read More
Scranton High School
High School Diploma
Read More
Southern New Hampshire University
Bachelor of Science from Finance
Read More