Jania Townsell
Omaha,NE
Summary
Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads.
Overview
5
5
years of professional experience
Work History
Warehouse Worker
UPS
Omaha, Ne
09.2023 - 02.2026
- Loaded, unloaded, and moved packages and materials to support timely operations.
- Stocked and organized inventory to ensure efficient retrieval and distribution.
- Maintained organized and safe work area to promote safety and efficiency.
- Executed tasks with speed in a high-pressure environment. in a fast-paced environment.
- Followed company procedures and safety guidelines.
Call Center Representative
Apex Focus Group
Omaha, Nebraska
02.2021 - 03.2023
- Met performance goals related to call quality, productivity, attendance, and customer satisfaction.
- Worked effectively in a fast-paced call center environment while maintaining attention to detail.
- Used computer systems and customer databases to research information and complete requests efficiently.
- Protected customer privacy and handled sensitive information according to company guidelines.
Skills
- Warehouse Management
- Inventory Control
- Material Handling
- Parcel Management
- Logistics Coordination
- Order Accuracy
- Product Organization
- Data Entry
- Computer & Customer Database Systems
- Attention to Detail
- Safety Procedures
- Fast-Paced Work Environment
- Time Management
- Multitasking
- Dependability & Reliability
- Teamwork & Collaboration
- Verbal & Written Communication
- Customer Service
- Call Center Operations
- Active Listening
- Conflict Resolution
- Problem Solving
Timeline
Warehouse Worker
UPS
09.2023 - 02.2026
Call Center Representative
Apex Focus Group
02.2021 - 03.2023