Janiah Simmons

• Performed monthly inventory checks to ensure sufficient stock levels for all products.
• Provided guidance and direction to subordinates regarding job duties and responsibilities.
• Organized special events such as company picnics or holiday parties for employees.
• Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.

• Resolved customer complaints in a timely manner while ensuring customer satisfaction.
• Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.

Provided top-tier hospitality to donors and guests such as recruits and family's on game days.

Ensured adherence to all game day policies and procedures.

Acted as an ambassador for the Hospitality Office and Athletics Department, ensuring a seamless experience for all attendees.