Janice A. Halloran
City Island
Summary
Professional leader, ready for next challenge. Demonstrated ability to drive strategic initiatives and optimize organizational efficiency. Strong focus on team collaboration and achieving impactful results. Known for adaptability, reliability, and effective decision-making. Skilled in crisis management, strategic planning, and leadership development.
Overview
35
35
years of professional experience
Work History
Aide, Department of Emergency Medicine
01.1991
Deputy Chief Operating Officer
Jacobi Medical Center & North Central Bronx Hospital
11.2024 - Current
- Administrative and financial management of the day to day operations of following clinical departments:
- Adult (Level I) Emergency Department
- Pediatric (Level II) Emergency Department
- Hyperbaric Medicine
- Trauma Program and Registry Office (ACS Reaccreditation of Level I and Level II Survey completed and granted 3/18/2026)
- Radiology
- Respiratory
- Cardiac Diagnostics
- Orthopedic Medicine Department
- Rehabilitation (inpatient and outpatient)
- Administrative and financial management of the day to day operations of the following clinical support departments:
- Central Patient Transport (Patient Escort and Emergency Transportation)
- Telecommunications
- Administrator on Duty and Senior on Call Program
- Emergency Preparedness Program
- Physical Environment (formally the Environment of Care)
- Safety Management
- Bronx Emergency Preparedness Coalition
- Overall management of the facility in the absence of the Chief Operating Officer. During this time overseeing the following:
- Facility operations (successful Joint Commission Survey 6/2025)
- Engineering and Maintenance
- Laboratory Medicine
- Mortuary Services
- Pharmacy
- Contracted Services
- Non-Emergency Transportation
- Linen
- Environmental
- Food and Nutrition
- Clinical Engineering
- Provide Administrative and budgetary support the Clinical Chairs of:
- Adult Emergency Department
- Pediatric Emergency Department
- Hyperbaric Medicine
- Trauma Program
- Radiology
- Respiratory
- Cardiac Diagnostics
- Orthopedic Medicine
- Rehabilitation
- Delineates authority, functional responsibility, and lines of communication for managerial and non-managerial employees for all the above-mentioned services.
- Responsible for the preparation, development, management and monitoring of the facilities expense and personnel budgets including but not limited to OTPS and PS for all above mentioned services.
- Responsible for overseeing departmental policy development, implementation and publication for all the above-mentioned services.
- Responsible for instituting systems and procedures to maintain compliance with all regulatory standards.
- Determines staffing requirements in consultation with department leadership staff and establishes mechanism for monitoring staffing levels.
- Provide leadership and/or assists in the labor management process.
- Responsible for overseeing all the financial new initiatives for all abovementioned services.
- Provide leadership and administrative support the Administrative, Nursing and Physician Leadership staff as it pertains to departmental and facility patient flow initiatives.
- Responsible for ensuring the departments are well versed in the Patient Experience Initiative, ICARE and Helping Healers Heal program.
- Responsible for all aspects of the Emergency Preparedness Program including but not limited to Disaster Activation, Implementation, regulatory policies and standards, education initiatives, EM Radio Roll Call, DOH core deliverables, planning, executing and formal critiquing all drills via debriefs, huddles, AARs, meetings/minutes.
- Designated Chairperson for Bronx Emergency Preparedness Coalition Committee inclusive of DOH deliverables, drills, activities, and budget management.
- Designated EMTALA CMS liaison for AED/PED/CPEP and Labor and Delivery.
- Designated Soarian super user
- Designated Epic super user
- Designated FDNY/EMS / ED Liaison
- Designated NYPD Community Liaison / ED Liaison
- Designated ED Community Advisory Board Liaison
- Provides all levels of staff training on:
- Emergency Preparedness (all components)
- Active Shooter Preparedness Response – Hands on Training (created this module, first for the facility and then for H + H/all facilities.
- Conflict Resolution / Managing Difficult Conversations/Situational Leadership
- EMTALA Compliance
- Designated leader for the following projects/initiatives:
- Skilled Nursing Facility Enhancement
- Stemi Program / Cardiac Diagnostic Upgrade
- Administrative Lead for the Stroke Program
- Administrative Lead for the STEMI/PCI Program
- Administrative Lead for the Snakebite Program
- Administrative Lead for the Toxicology Program
- Administrative Lead for the Geriatric Program
- Administrative Lead for the SEED Program
- Helicopter Landing Protocol
- Warming Center Mobilization
- H + H Selection Committee for the corporations Ambulance vendor selection
- GNYHA Committee Member for the vendor selection for NYC’s 5-year Strategic Plan / Preparedness Program
- Administrative lead for the STAND (Special Pathogen Level 2) Grant
- 36 years of Health Care Administrative and Operational Experience managing
- Clinical Operations / Patient Facing Departments
- Clinical Support Departments
- Facility Emergency Management
- Community Emergency Management
Associate Executive Director Clinical Operations
Jacobi Medical Center & North Central Bronx Hospital
07.2018 - 11.2024
- Directly responsible for the day to day operation and management of the Adult Emergency Department, Pediatric Emergency Department, Hyperbaric Medicine, Trauma Service, Orthopedic Medicine, Inpatient Rehabilitation, Radiology, Respiratory, Cardiac Diagnostics, Telecommunications, Central Patient Transport, Community Assistant Program, Administrator on Duty/Senior on Call Program, Chairperson of Emergency Preparedness, and Co-Chairperson of the Bronx Emergency Preparedness Coalition.
- Accomplishments:
- Directly responsible for managing an OTPS budget of 1.2 million and a Personnel Services expense budget of $550 thousand.
- Directly responsible for training, monitoring and evaluating individual and group performance objectives.
- Granted best practice for the facilities Emergency Preparedness Program by The Joint Commission Survey conducted in March 2019 and 2025.
- Successfully passed KPMG Year End Audit with regard to the Admitting Sample and Daily Census selections.
- Responsible for the hospital Medicaid/Non-Medicaid transportation funds.
- Directly responsible for training, monitoring and evaluating individual and group performance objectives.
- Effectively reorganized the Admitting Office into an effective, efficient and integrated patient flow and bed availability information delivery operation.
- Formulated and implemented internal control system to better monitor patient flow and bed availability at Jacobi Medical Center and North Central Bronx Hospital
- Administrative representative at the annual SEEDs (Strengthening Essential Emergency Departments) conference held by Boston Medical Center.
- Administrative lead for the Trauma Program, registry office and annual NYC Trauma / EM Symposium
- Assigned as lead of the Urgent Care construction project.
- Assigned as lead of the Hyperbaric Chamber construction project.
- Assigned as lead of the Adult Emergency Department Resuscitation Bay remodeling project.
- Administrative lead for the Omni-cell roll out.
- Administrative lead for the STEMI/PCI program – recently receiving the Beacon Award for Excellence (Gold).
- Assigned as lead of the Ambulance Entrance / Decon Shower remodeling project.
- Experienced negotiator on management/union issues.
- Realigned Table of Organization to provide a more effective and efficient Admitting Office service.
- Managed the COVID-19 Pandemic command center activation, DOHMH Herds Reporting, and PPE Distribution Center.
- Successfully navigated the surge and flex plan throughout the COVID-19 Pandemic.
- Assisted with the Tri-annual Trauma Designation for the Adult and Pediatric Emergency Departments by the American College of Surgeons in March 2023.
- Assisted with the accreditation of the PCI and STEMI Program in 2021 and 2022.
- Created both the ED Manager and ED Service Aide Program.
- Participated as member of the selection committee for the new ambulance vendor for the corporation.
- Chairperson thus responsible for all aspects of the Network Emergency Preparedness Program including but not limited to Disaster Activation, Implementation, regulatory policies and standards, education initiatives, DOH core deliverables, planning, executing and formal critiquing all drills, meetings/minutes.
- Responsible for developing/ creating the Active Shooter Preparedness hands on classroom training session as the Lead Instructor. Trained all the HP/EM leaders as train the trainers to roll out the training throughout H + H.
- Created the Patient of Interest (POI)/High Visibility Patient (HVP) leadership distribution program.
- Lead Author for Chapter 10 – Sustaining the Surge, of the H + H COVID 19 Book
Network Senior Associate Director, Department of Emergency Medicine and Admitting
01.2009 - 06.2018
- Network administrative, operational oversight and management of the Department of Emergency Medicine and Emergency Preparedness Program, encompassing the following areas of responsibility: Adult and Pediatric Emergency Medicine Level I Trauma Centers and 911 receiving facilities totaling over 200,000 annual Network visits, Admitting Department and ancillary functions and Emergency Preparedness Program.
- Responsibilities:
- Delineates authority, functional responsibility, and lines of communication for managerial and non-managerial employees for all the above-mentioned services.
- Responsible for assisting the AED with the preparation, development, management and monitoring of the Network expense and personnel budgets including but not limited to OTPS and PS for the ED/PED/Admitting/EP and ED auxiliary accounts.
- Responsible for overall departmental policy development, implementation and publication.
- Responsible for development, coordination, and implementation of new clinical program development by collaborating with the Senior Clinical Leadership within the department.
- Responsible for coordination, development, and execution of all HCAHPS programs and performance monitoring initiatives for the department.
- Responsible for instituting systems and procedures to maintain compliance with all regulatory standards.
- Determines staffing requirements in consultation with department leadership staff and establishes mechanism for monitoring staffing levels.
- Provide leadership and/or assists in the labor management process.
- Responsible for overseeing all the finance initiative functions in the ED.
- Provide leadership and administrative support the ED and Unit Nursing Leadership staff as it pertains to departmental and facility patient flow initiatives.
- Define and oversee the ED Tour Managers in the discharge of their duties.
- Responsible for managing the daily operations and staff of the Network Admitting, Pre-Admitting and Patient Information Departments, including but not limited to Birth Certificates, Death Certificates, Transportation, Name Changes/Aliases, Visitor Passes, Census, Bed Board, and Pre-Admission Testing.
- Oversee departmental compliance with bed tracking and removing obstacles to patient admission.
- Assists the AED and PI Coordinator as it pertains to all quality assurance issues for the ED.
- Represent the AED of the Service Line in his absence at all his committee and meeting obligations.
- Responsible for all the ED / Admitting Lean Process Ownership and FMECA development.
- One of the founding leaders in the Jacobi University program, creating and teaching the Conflict Resolution and Critical / Strategic Thinking classes to department leadership staff.
Associate Director, Department of Emergency Medicine
01.2000 - 01.2009
Coordinating Manager, Department of Emergency Medicine
01.1996 - 01.2000
Assistant Coordinating Manager, Department of Emergency Medicine
01.1994 - 01.1996
Healthcare Program Planner Analyst, Department of Emergency Medicine
01.1993 - 01.1994
Assistant Healthcare Program Planner Analyst, Department of Emergency Medicine
01.1992 - 01.1993
Office Associate, Department of Emergency Medicine
01.1991 - 01.1992
Education
Certification - Certified Healthcare Emergency Professional
International Board for Certification Services and Management
Doctorate - Healthcare Administration
Franklin University
03.2026
Masters of Public Administration - Healthcare
Mercy College
05.2022
Bachelors of Science - Criminal Justice
Mercy College
01.2004
Associates Degree - Business Management/Accounting
Pace Business School
01.1990
Skills
- Leadership and Stakeholder Engagement
- Operational and Process Management
- Quality and Safety Improvement
- Strategic and Capital Management
Timeline
Deputy Chief Operating Officer
Jacobi Medical Center & North Central Bronx Hospital
11.2024 - Current
Associate Executive Director Clinical Operations
Jacobi Medical Center & North Central Bronx Hospital
07.2018 - 11.2024
Network Senior Associate Director, Department of Emergency Medicine and Admitting
01.2009 - 06.2018
Associate Director, Department of Emergency Medicine
01.2000 - 01.2009
Coordinating Manager, Department of Emergency Medicine
01.1996 - 01.2000
Assistant Coordinating Manager, Department of Emergency Medicine
01.1994 - 01.1996
Healthcare Program Planner Analyst, Department of Emergency Medicine
01.1993 - 01.1994
Assistant Healthcare Program Planner Analyst, Department of Emergency Medicine
01.1992 - 01.1993
Aide, Department of Emergency Medicine
01.1991
Office Associate, Department of Emergency Medicine
01.1991 - 01.1992
Doctorate - Healthcare Administration
Franklin University
Masters of Public Administration - Healthcare
Mercy College
Bachelors of Science - Criminal Justice
Mercy College
Associates Degree - Business Management/Accounting
Pace Business School
Certification - Certified Healthcare Emergency Professional
International Board for Certification Services and Management
AWARDS
North Bronx Healthcare Network Employee of the Year Award, 2008, Lorraine Tregde Patient Safety Leadership Award, 2013, Alfred P. Sloan Public Service Award, 2014, New York State Citation for exemplary service to the New York City Police, 2016, Service Excellence Award, Advancing the Patient Experience, 2018, 21st Annual Warren Wetzel, MD Trauma/Emergency Medicine Symposium Award for outstanding contributions and dedication to the care of injured patients in The Bronx, 2019, Healthcare Simulation Commendation Award for The Active Shooter Preparedness Program, 2022, New York City Health + Hospital Police, 5th Division, Certificate of Appreciation in Recognition of Continuing Support of the Hospital Police Department, 2022, Power Women of the Bronx Honoree, Schneps Media, 2022., Bronx Borough President Citation of Merit for outstanding contributions to the health and wellbeing of the Bronx and New York City, 2022