Janice Bobbs
Oakland,Ca
Summary
My goal is to obtain a role in the field of human services, where I can apply my expertise in care coordination, group supervision, and harm reduction practices to foster safe environments and help individuals achieve stability and independence. I have 20 years of customer service and clerical experience. I energetically enjoy working in a fast-paced customer service environment.
Motivated professional with extensive experience in customer service, sales and administrative tasks.
Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Overview
20
20
years of professional experience
Work History
Administrative Support Clerk
Alameda County SSA
10.2025 - Current
- Responsible, greeting and assisting visitors and callers by referring them to sources of information, distributing forms and explaining their completion, and answering requests for information by consulting various available sources. Utilize and access county Software to print upload mail and/or submit required documents.
Care Coordinator
Bay Area Community Services (BACS)
01.2023 - 02.2025
- I created client profiles HMIS program to upload required documents. Assisted participants engaged in residential services to help unhoused clients with referrals emergency shelters. To achieve the highest level of self-sufficiency and support so they can integrate into permanent housing.
Forklift Operator & Material Handler
Tesla Fremont Factory
06.2020 - 12.2022
- Broke down and separated waste materials using hands safety blades and cardboard compacting machines. Materials consisted of plastic, cardboard, wood, metal, iron, etc. Operated cherry pickers and forklift machinery to
Education
High School Diploma -
Oakland Technical High
Oakland, CASkills
- Verbal communication
- File organization
- Data entry proficiency
- Document management
- Spreadsheet creation
- Project Support
- Presentation preparation
- Travel arrangements
- Customer service
- Dedicated team player
- Relationship building
WHO I AM
Passionate human services professional dedicated to client care coordination, safe environments, and evidence-based support.
LEADERSHIP
Passionate advocate with 5+ years guiding individuals with mental health challenges through coordinated care and community engagement.
ADMINITRATIVE PROFESSIONAL with proven leadership in group supervision, client advocacy, and safe program environments.
Timeline
Administrative Support Clerk
Alameda County SSA
10.2025 - Current
Care Coordinator
Bay Area Community Services (BACS)
01.2023 - 02.2025
Forklift Operator & Material Handler
Tesla Fremont Factory
06.2020 - 12.2022
High School Diploma -
Oakland Technical High