Summary
Overview
Work History
Education
Skills
Professional Memberships
Timeline
Generic

Janice DePasquale

Forked River,NJ

Summary

Dynamic healthcare professional with a proven track record at Pharmacia & Upjohn, excelling in customer relations and expert problem-solving. Achieved over 100% of goals annually, significantly enhancing customer satisfaction and quality assurance. Skilled in documentation management, adept at leading cross-functional teams to surpass project objectives. Demonstrated excellence in both clinical and pharmaceutical settings, embodying holistic care and strategic product promotion.

Overview

19
19
years of professional experience

Work History

Urology -Neurology Specialiast

Pharmacia & UpJohn
06.2000 - 01.2000

Promoted medications to top rated Urologists and Neurologist throughout the state of NC

  • Collaborated with cross-functional teams to achieve project goals on time and within budget.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • arranged programs with national speakers for client education
  • produced a 286% increase in territory sales over previous year
  • followed DEA legal regulations
  • followed national legal regulations

Managed Care- Long Term Care Specialists

Pharmacy and Upjohn
06.1996 - 06.1998

Piloted Position in North Carolina, South Carolina, Georgia and eastern Tennessee. Arranged focal speakers throughout region . Presented to large groups in Managed Care and Long Term Care settings.

Arranged speakers and programs for clients - maintaining legal guidelines

Worked in conjunction with 8 peers and upper management nationally.

Primary Care Specialist

Pharmacia& Upjohn
08.1986 - 06.1996

Promoted products to Hospitals, Pediatricians, Primary Care, Orthopedists, Endocrinologists, Cardiologists, Nephrologists, Psychiatrists, Obstetricians.

Achieved over100% of goals each year.

Served as chair person fo Customer Quality team (an internal team developed to be liaison between management and field representatives.

Assisted in recruiting and training new representatives, and as troubleshooter to peers that were below performance expectations.

Served as point person for peers in regard to CNS pathology and treatments.




Registered Nurse. II Neonatal Intensive Care

Carolinas Medical Center
05.1981 - 08.1986
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Enhanced parent satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
  • served as Charge Nurse, supervising peers

Education

Bachelor of Science - Nursing

University of North Carolina At Charlotte
Charlotte, NC
1986

Bachelor of Science - Nursing

Queens College
Charlotte, NC
1984

Associate of Science - Nursing

Central Piedmont Community College
Charlotte, NC
06.1981

Skills

  • Customer Relations
  • Expert Problem Solving
  • Documentation Management
  • Quality Assurance

Professional Memberships

Board Member Greensboro Mental Health Association

National Association for Female Executives


Timeline

Urology -Neurology Specialiast

Pharmacia & UpJohn
06.2000 - 01.2000

Managed Care- Long Term Care Specialists

Pharmacy and Upjohn
06.1996 - 06.1998

Primary Care Specialist

Pharmacia& Upjohn
08.1986 - 06.1996

Registered Nurse. II Neonatal Intensive Care

Carolinas Medical Center
05.1981 - 08.1986

Bachelor of Science - Nursing

University of North Carolina At Charlotte

Bachelor of Science - Nursing

Queens College

Associate of Science - Nursing

Central Piedmont Community College
Janice DePasquale