Dynamic healthcare professional with a proven track record at Pharmacia & Upjohn, excelling in customer relations and expert problem-solving. Achieved over 100% of goals annually, significantly enhancing customer satisfaction and quality assurance. Skilled in documentation management, adept at leading cross-functional teams to surpass project objectives. Demonstrated excellence in both clinical and pharmaceutical settings, embodying holistic care and strategic product promotion.
Promoted medications to top rated Urologists and Neurologist throughout the state of NC
Piloted Position in North Carolina, South Carolina, Georgia and eastern Tennessee. Arranged focal speakers throughout region . Presented to large groups in Managed Care and Long Term Care settings.
Arranged speakers and programs for clients - maintaining legal guidelines
Worked in conjunction with 8 peers and upper management nationally.
Promoted products to Hospitals, Pediatricians, Primary Care, Orthopedists, Endocrinologists, Cardiologists, Nephrologists, Psychiatrists, Obstetricians.
Achieved over100% of goals each year.
Served as chair person fo Customer Quality team (an internal team developed to be liaison between management and field representatives.
Assisted in recruiting and training new representatives, and as troubleshooter to peers that were below performance expectations.
Served as point person for peers in regard to CNS pathology and treatments.
Board Member Greensboro Mental Health Association
National Association for Female Executives