Epic
Stefany Peterson
Healthcare Scheduler
Snohomish,WA
Summary
If you're looking for an organized and dependable candidate successful at managing multiple priorities with a positive attitude and a willingness to take on added responsibilities to meet team goals then I'm the candidate for you. I have over 8 years of healthcare experience in patient scheduling, admission, project coordination, registration, database management and forms/procedural management. Proficient in Word, Excel, Outlook, Electronic Medical Records (EPIC) and Teams.
Overview
20
20
years of professional experience
Work History
Senior Scheduler Gastroenterology and Urology
Seattle Children’s Hospital
01.2023 - Current
- Responsible for scheduling appointments for 2 high volume departments, insurance verification and administrative support as needed.
Senior Scheduler Covid-19 team
Seattle Children’s Hospital
10.2020 - 01.2023
- Responsible for scheduling appointments, insurance verification, video conferencing coordination and administrative support as needed.
Unit Coordinator (UC)
Seattle Children’s Hospital
10.2015 - 07.2020
- Responsible for providing administrative support and coordination of patient care to ensure maintenance of an organized, family centered patient care environment.
Health Unit Coordinator (HUC)
Swedish Mill Creek Emergency Department
03.2011 - 10.2015
- Responsible for performing duties related to patient admission, transfer, and discharge, communication with patients, guests and staff, electronic health records maintenance, and other duties of a clerical nature.
Patient Services Registration Rep
Swedish Mill Creek Emergency Department
01.2011 - 03.2011
- Responsible for performing duties related to patient admission, transfer, and discharge, communication with patients, guests and staff, electronic health records maintenance, and other duties of a clerical nature.
Team Scheduler
Swedish Visiting Nurse Services
01.2010 - 01.2011
- Administrative professional who scheduled and arranged appointments for a variety of purposes in 5 zip codes and 7 visiting nurses.
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
- Other duties of a clerical nature.
Unit Secretary for Pediatric Intensive Care (PICU) (24 hrs weekly)
Swedish Hospital
10.2008 - 10.2009
- Responsible for performing duties related to patient admission, transfer, and discharge, communication with patients, guests and staff, electronic health records maintenance, and other duties of a clerical nature.
Unit Secretary for Pediatric Dept. (24 hours Bi-weekends)
Swedish Hospital
03.2008 - 10.2009
- Responsible for performing duties related to patient admission, transfer, and discharge, communication with patients, guests and staff, electronic health records maintenance, and other duties of a clerical nature.
Unit Secretary for Orthopedic Dept. (Part-time evening)
Swedish Hospital
07.2008 - 09.2008
- Responsible for performing duties related to patient admission, transfer, and discharge, communication with patients, guests and staff, electronic health records maintenance, and other duties of a clerical nature.
Education
High School Diploma -
Sunset High School
Portland, OR06.1988
Skills
- Customer Service
- Problem-solving abilities
- Critical Thinking
- Customer Relations
- Conflict Resolution
- Complaint handling & resolution
- Scheduling
- De-Escalation Techniques
- Registration
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full TimeWork Location
RemoteHybridImportant To Me
Work-life balancePaid sick leaveHealthcare benefits4-day work weekPaid time off401k matchWork from home optionCompany CultureSoftware
Word
Excel
Teams
Timeline
Senior Scheduler Gastroenterology and Urology
Seattle Children’s Hospital
01.2023 - Current
Senior Scheduler Covid-19 team
Seattle Children’s Hospital
10.2020 - 01.2023
Unit Coordinator (UC)
Seattle Children’s Hospital
10.2015 - 07.2020
Health Unit Coordinator (HUC)
Swedish Mill Creek Emergency Department
03.2011 - 10.2015
Patient Services Registration Rep
Swedish Mill Creek Emergency Department
01.2011 - 03.2011
Team Scheduler
Swedish Visiting Nurse Services
01.2010 - 01.2011
Unit Secretary for Pediatric Intensive Care (PICU) (24 hrs weekly)
Swedish Hospital
10.2008 - 10.2009
Unit Secretary for Orthopedic Dept. (Part-time evening)
Swedish Hospital
07.2008 - 09.2008
Unit Secretary for Pediatric Dept. (24 hours Bi-weekends)
Swedish Hospital
03.2008 - 10.2009
High School Diploma -
Sunset High School
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