Janice Duncan
Charlotte,NC
Summary
Proven track record of enhancing operational efficiency, evidenced by a history of quickly adapting to diverse roles, from Warehouse Worker at Samaritian's Purse to Line Server at UNCC. Skilled in packaging and labeling, coupled with exceptional self-motivation and discipline, consistently delivers high-quality results. Excelled in fast-paced environments, significantly reducing wait times and improving customer satisfaction.
Overview
19
19
years of professional experience
Work History
Warehouse Worker
Samaritian's Purse
10.2006 - 12.2006
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
Sandwich Artist
Dinner Bell
08.2001 - 05.2002
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
Taco Maker
Taco Bell
07.1999 - 12.1999
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Cashier
McDonald's
03.1996 - 11.1997
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Pizza Maker
Pizza Hut= UNCC
04.1995 - 01.1996
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
Line Server
UNCC
03.1988 - 09.1988
- Reduced wait times for guests by efficiently assembling meal components in a timely manner.
- Enhanced customer satisfaction by promptly serving food and maintaining a clean work area.
- Prepared items for salad bar and cold food areas, restocked ice and checked item temperatures.
- Provided excellent customer service, addressing guest inquiries and resolving issues promptly.
Education
Office Information Systems Specialist
CPCC
Charlotte, NC08.2006
Skills
Packaging and Labeling
Picking and Packing
Self-Motivated and Disciplined
Cleaning and Organizing
Timeline
Warehouse Worker
Samaritian's Purse
10.2006 - 12.2006
Sandwich Artist
Dinner Bell
08.2001 - 05.2002
Taco Maker
Taco Bell
07.1999 - 12.1999
Cashier
McDonald's
03.1996 - 11.1997
Pizza Maker
Pizza Hut= UNCC
04.1995 - 01.1996
Line Server
UNCC
03.1988 - 09.1988
Office Information Systems Specialist
CPCC