JANICE HAYNESWORTH
Decatur,GA
Summary
Seasoned Insurance Underwriting Professional with over 25 years of experience spanning commercial, property & casualty, workers' compensation, and specialty lines. Demonstrated expertise in risk analysis, regulatory compliance, and underwriting operations, with a reputation for improving workflows, building broker relationships, and leading high-performing teams. Recognized for technical accuracy, regulatory insight, and results-oriented decision-making that enhances efficiency and profitability.
Overview
20
20
years of professional experience
Work History
Sr. Underwriting Asst.
NBIS / Dual Insurance
03.2022 - Current
- Lead underwriting support and policy servicing for GL, Auto, WC, Inland Marine, and Excess lines.
- Manage cancellations, non-renewals, reinstatements, and policy changes in compliance with carrier and regulatory guidelines.
- Maintain electronic files and ensure data integrity across systems (FMCSA, NCCI, DMV, Policy Decisions ).
- Provide expert assistance to underwriters, resolving DMV errors, carrier audit findings, and claims inquiries.
- Review, rate, and bind new and renewal policies; verify premiums, commissions, and coverage accuracy.
- Coordinate state and federal filings, meeting strict 24-hour service standards.
- Key Achievement: Recognized as the department's go-to resource for complex endorsement and compliance issues—streamlining workflows and reducing turnaround time.
Renewal Underwriter
Tennant Special Risk
06.2013 - 11.2021
- Underwrote and assessed risks for renewal policies, ensuring compliance with regulatory standards.
- Made risk decisions within authority limits, ensuring state regulatory compliance.
- Built and maintained strong broker relationships to drive retention and growth.
- Collaborated with brokers to enhance client relationships and streamline the renewal process.
Account Manager
Risk Innovations LLC
03.2009 - 06.2013
- Provided comprehensive support for client renewals, policy changes, and endorsements to ensure seamless service delivery
- Resolved billing and policy discrepancies while supporting claims and subjectivities.
- Strengthened producer relationships to enhance client satisfaction.
- Key Achievement: Streamlined servicing workflows, improving turnaround time and customer experience.
Underwriting Tech Supervisor
SeaBright Insurance Company
04.2006 - 01.2009
- Established and led the Southeast Underwriting Tech Services Unit.
- Trained and supervised staff, monitored workflow efficiency, and maintained performance standards.
- Partnered with underwriters to ensure compliance and accuracy.
- Key Achievement: Reduced processing errors by 20% through targeted training and workflow redesign.
Education
High School Diploma -
Walter F. George High School
Atlanta, GAGraduate - Accounting
Atlanta Area Technical School
Atlanta, GAINS 21 Course Completion - undefined
Skills
- Risk Assessment & Underwriting Support
- Commercial, Property & Casualty, Marine, WC & Excess Lines
- Insurance Rating & Regulatory Compliance
- Workflow Optimization & Process Improvement
- Broker & Agent Relationship Management
- Staff Training, Development & Leadership
- Policy Issuance, Endorsements & Audits
- Claims & Accounting Support Functions
Timeline
Sr. Underwriting Asst.
NBIS / Dual Insurance
03.2022 - Current
Renewal Underwriter
Tennant Special Risk
06.2013 - 11.2021
Account Manager
Risk Innovations LLC
03.2009 - 06.2013
Underwriting Tech Supervisor
SeaBright Insurance Company
04.2006 - 01.2009
INS 21 Course Completion - undefined
High School Diploma -
Walter F. George High School
Graduate - Accounting
Atlanta Area Technical School