Designed and facilitated goal attainment plans that promote sustainable habits among young members, contributing to their personal and academic growth.
Work History
Senior Site Coordinator
Boys and Girls Club | 2025 - Current
Helped set appropriate goals and plans to achieve targets.
Took part in sports, games, and movie nights with children.
Engaged and interacted with youth members, teaching sustainable habits, and coping mechanisms.
Supervised youth and maintained security for each child under care.
Assisted with educational needs through tutoring and homework assistance.
Supervised youth in engaging environment to promote security and safety for all ages.
Member Service Representative
9 Months
YMCA Of Pierce And Kitsap Counties | 08.2024 - 05.2025
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Assisted members with correcting account, service, and system issues by educating on required forms and technical processes.
Handled complaints with prompt, courteous service to uphold professional reputation.
Educated and engaged customers with new bank products and services.
Verified customer identification and documentation for compliant transactions.
Resolved customer issues through thorough dispute investigation.
Opened customer accounts and provided deposit and withdrawal receipts.
Medical Assistant
5 Years 1 Month
Family Care Plus Physical Therapy & Wellness | 03.2019 - 04.2024
Obtained client medical history, medication information, symptoms, and allergies.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Human Resources Assistant
4 Years 6 Months
Wal-Mart Supercenter | 01.2015 - 07.2019
Screened applicant resumes and coordinated both phone and in-person interviews.
Organized new employee orientation schedules for new hires.
Filed paperwork, sorted, and delivered mail and maintained office organization.
Delivered friendly assistance with new hires throughout interviewing and hiring process.
Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
Created and completed personnel action forms for hires, terminations, title changes and terminations.
Senior Site Coordinator at Building Opportunities For Self-Sufficiency (BOSS)Senior Site Coordinator at Building Opportunities For Self-Sufficiency (BOSS)