Positive, compassionate, and patient, with strong commitment to supporting diverse learners. Dedicated to fostering inclusive learning environments and enhancing student potential.
Overview
27
27
years of professional experience
Work History
Independent Hairstylist
Janice Hair Design Studio
09.2016 - Current
Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
Processed payments, entering sales in register for prompt customer service.
Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Scheduled customer appointments and rearranged individual time slots to meet demand.
Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
Housing Assistant
New York City Housing Authority'
02.1999 - 12.2015
Maintained accurate records of all housing transactions, including leases, rent payments, maintenance requests, and incident reports.
Aided in the collection of rent payments, minimizing delinquencies and maintaining positive cash flow.
Managed waiting lists efficiently while adhering to fair housing laws during the tenant selection process.
Supported lease negotiation processes, actively participating in tenant move-in/move-out procedures to ensure smooth transitions.
Provided exceptional customer service to prospective tenants during property tours and application processes.
Assisted property managers with daily tasks for efficient property management and tenant support.
Clerical Aide
Wildcat Services
10.1998 - 02.1999
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Kept reception area clean and neat to give visitors positive first impression.
Responded to inquiries from callers seeking information.
Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.
Provided clerical support to company employees by copying, faxing, and filing documents.
Enhanced office efficiency by organizing files, scheduling appointments, and maintaining accurate records.
Education
Bachelor of Science - Human Services
Touro College
Brooklyn
01-2006
Skills
Quick learner, Have the ability to problem solve, Strong organizational skills, and a great team member
Timeline
Independent Hairstylist
Janice Hair Design Studio
09.2016 - Current
Housing Assistant
New York City Housing Authority'
02.1999 - 12.2015
Clerical Aide
Wildcat Services
10.1998 - 02.1999
Bachelor of Science - Human Services
Touro College
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