Janice Koi
Arlington,VA
Summary
Dynamic professional with a proven track record at Polynesian Cultural Center enhancing guest experiences through cultural presentations. Skilled in multitasking and fluent in multiple languages (Fijian, English & Tagalog), with meticulous attention to detail. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Marketing Sales Agent
Polynesian Cultural Center, PCC
07.2019 - 05.2020
- Increased sales and customer satisfaction through personalized services.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Logged reports, expenses, receipts, and sales in company database.
Demonstrative Guide
Polynesian Cultural Center, PCC
01.2018 - 06.2019
- Interacted and expressed Fijian Cultural Beliefs through Song, dance and speech through cultural presentations to over 3000 guests daily.
- Assisted in trainings and developing new employees to reach department goals.
- Effectively communicated diverse team of colleagues to efficiently accomplish projects and tasks.
- Enhanced guest experience by providing informative and engaging guided tours.
- Built personal relationships with guests to promote positive experiences.
Education
Bachelor of Science - Business Administration And Management
Brigham Young University - Idaho
Rexburg, ID05.2025
Associate of Science - Political Science And Government
Brigham Young University - Hawaii
La'ie, HI06.2020
Skills
Resilience Under Pressure
Attention to Detail
Strong Work Ethic
Multitasking and Organization
Time Management
Detail-oriented mindset
Calendar Management
Meticulous attention to detail
Fluent in Multiple Languages
Timeline
Marketing Sales Agent
Polynesian Cultural Center, PCC
07.2019 - 05.2020
Demonstrative Guide
Polynesian Cultural Center, PCC
01.2018 - 06.2019
Bachelor of Science - Business Administration And Management
Brigham Young University - Idaho
Associate of Science - Political Science And Government
Brigham Young University - Hawaii