Janice LaRue
Colorado Springs,CO
Summary
Team-oriented warehouse professional accustomed to pack and stow quickly and effectively to increase overall efficiency. Skilled in prioritizing tasks. Strong understanding of OSHA standards and optimal safety guidelines. Energetic individual equipped to work hard in fast-paced, constantly changing environments.
Strong communication skills, good listener, promptly and effectively answer customer's questions.
Produce quality work, meeting expectations and present accurate, error free information.
Experienced professional committed to providing students with tools and resources to succeed academically. Taught Sunday School for ten years.
Overview
25
25
years of professional experience
Work History
Amazon Warehouse Associate
Amazon
Colorado Springs, CO
02.2022 - Current
- Maintained clean, orderly work environment free of hazards.
- Significantly reduce product damage by properly handling and storing materials.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Consistently lifted materials weighing as much as 50 pounds.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
- Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Insurance Claims Representative
Zurich Insurance Company
Colorado Springs, CO
02.2021 - 01.2022
- Generated, posted and attached information to claim files.
- Followed up with customers on unresolved issues.
- Processed new customer claims for home, business, auto, workman's compensation, and liability.
- Managed high volume of insurance claims, ensuring accurate documentation and prompt processing.
- Improved customer satisfaction by efficiently handling insurance claims and providing timely resolutions.
- Analyzed and addressed escalated claims to resolve issues quickly.
- Developed in-depth understanding of insurance policies and procedures to give accurate recommendations to suit clients' needs.
- Identified issues, analyzed information and provided solutions to problems.
Pre School and Kindergarten Teacher's Assistant
Columbia Elementary School
Colorado Springs, CO
09.2015 - 05.2020
- Took part in professional development workshops to boost skills.
- Monitored students in computer lab to enforce proper use of resources and assist in reading comprehension assessment.
- Small Group Instruction
- Assisted with school field trips and special events.
- Helped teacher prepare instructional material and displays.
- Graded and provided feedback on assignments.
- Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
- Engaged, monitored and handled student behavior during instruction.
- Worked with special ed students to help keep them focused, happy and engaged. Able to use images to understand their needs, albe to de-escalate anger and frustration with patience, love and understanding.
- Cleaned, organized and restocked classrooms for upcoming classes.
- Printed worksheets and other materials for teachers.
- Monitored students on playground.
Education
Associate of Arts - General Studies
Salt Lake Community College
Salt Lake City, UTEducation
University of Utah
Salt Lake City, UTSkills
- Data Entry
- Type 60 wpm
- Skilled in Problem Solving
- Customer Relationship and Rapport Building
- Exceptional Verbal and Written Communication
- Picking, Packing, and Stowing in Warehouse
- Skilled in Claims Processing
- First Aid Certification
- Self-Motivated and Disciplined
- Punctual and Dependable
- Clear Communication
- Skilled in Special Needs Support
Timeline
Amazon Warehouse Associate
Amazon
02.2022 - Current
Insurance Claims Representative
Zurich Insurance Company
02.2021 - 01.2022
Pre School and Kindergarten Teacher's Assistant
Columbia Elementary School
09.2015 - 05.2020
Associate of Arts - General Studies
Salt Lake Community College
Education
University of Utah