Janice Luttrell
Lewistown,MO
Summary
Energetic dietary aide with several years of hands-on experience preparing and serving food to patients within healthcare facilities. Well-versed in sanitation and safety guidelines paired with in-depth knowledge of cooking and baking appliance operations. Successful multitasker possessing positive attitude and great sense of humor.
Overview
22
22
years of professional experience
1994
1994
years of post-secondary education
Work History
Dietary Aide to morning cook
Country Aire Rehab Center and Nursing home,
Lewistown, MO
09.2025 - Current
- Prepared and served nutritious meals to residents following dietary guidelines.
- Assisted with meal planning and special dietary needs for individual residents.
- Maintained cleanliness and organization in the kitchen and dining areas.
- Collaborated with kitchen staff to ensure timely meal delivery to residents.
- Followed safety and sanitation protocols during food handling and preparation.
- Supported residents during meal times, ensuring comfort and accessibility.
- Participated in training sessions on food safety and dietary practices.
- Set up trays and food service carts to deliver food to residents.
- Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
- Served food and snacks according to planned menu and patients' diet orders.
- Cleaned and sanitized kitchen equipment and surfaces.
- Maintained a safe working environment by following all safety protocols.
Manager
McDonald’s
Quincy, IL
08.2024 - 09.2025
Assistant Manager
SUBWAYRestaurants
Clinton, IL
03.2004 - 10.2016
- Supervised daily operations and ensured compliance with food safety standards.
- Trained and mentored new team members in customer service techniques.
- Managed inventory levels and coordinated stock replenishment processes.
- Developed staff schedules to optimize labor efficiency and coverage.
- Resolved customer complaints by providing effective solutions and support.
- Conducted regular quality checks to maintain product freshness and safety.
- Collaborated with management to improve operational procedures and workflows.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Monitored employee attendance records, timekeeping, and payroll information.
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
- Coordinated with other departments to ensure smooth flow of operations.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Created reports on sales trends, inventory levels, and financial data.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
- Interviewed prospective employees and provided input to HR on hiring decisions.
Education
Clinton Community High Shcool
Clinton , ILSkills
- Meal preparation
- Sanitation protocols
- Nutritional guidelines
- Food safety
- Dietary planning
- Inventory management
- Quality control
- Customer service
- Staff training
- Conflict resolution
- Effective communication
- Team collaboration
- Problem solving
- Time management
- Food delivery
- Patient communication
- Regulations compliance
- Problem-solving
- Computer skills
- Hygiene standards
- Portion control
- Verbal communication
- Nutritional assessment
- OSHA compliance
- Nutritional guidance
- Workload management
- Issue resolution
- Flexible schedule
- Allergen awareness
- Dining room service
- Nutrition
- Dining room setup
- Cooking
- Sanitation practices
- Fast food experience
- Dietary guidelines
- Menu development
- Serving and delivery support
Timeline
Dietary Aide to morning cook
Country Aire Rehab Center and Nursing home,
09.2025 - Current
Manager
McDonald’s
08.2024 - 09.2025
Assistant Manager
SUBWAYRestaurants
03.2004 - 10.2016
Clinton Community High Shcool