Janice Maez
GRAND JUNCTION,CO
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
10
10
years of professional experience
Work History
Home Furnishing Consultant
American Furniture Warehouse
09.2016 - Current
- Listening to customer needs and desires to identify and recommend optimal products.
- Suggesting pieces to clients based on budget and want
- Engaging in friendly conversation with customers in a no pressure sales environment
- Using in-store system to locate inventory and create orders for customers.
- Providing exceptional services and pleasant shopping experiences to retail customers.
- Updating customers on scheduled deliveries of furniture to homes.
- Following up with customers after installation and delivery to gauge customer satisfaction.
Jewelry Sales Associate
Sterling Jewelers Inc.
11.2014 - 09.2016
- Displayed merchandise by arranging in appealing ways to boost sales.
- Monitored customers for signs of security concerns and escalated issues to management.
- Listened to customer needs and desires to identify and recommend optimal products.
- Maintained up-to-date knowledge of store sales, payment policies and safety standards.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Developed strong rapport with customers and created positive impression of business.
Education
Bachelor of Arts - History
Mesa State College
Grand Junction, CO05-1993
Skills
- Strong organization skills
- Communication skills
- Problem solving skills
- Works well with a team
- 20 years of business ownership in a customer oriented industry
Timeline
Home Furnishing Consultant
American Furniture Warehouse
09.2016 - Current
Jewelry Sales Associate
Sterling Jewelers Inc.
11.2014 - 09.2016
Bachelor of Arts - History
Mesa State College
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