JANICE MARTINEZ
Rocklin,CA
Summary
Dedicated business professional with a focus on driving sales through effective marketing practices. Experienced in consumer relations and product promotion, contributing to team success across multiple platforms. Strong communication and adaptability skills enhance problem-solving capabilities to meet customer demands. Specializes in customer relationship management and strategic sales implementation.
Overview
19
19
years of professional experience
2
2
Certifications
Work History
Caregiver
Home Helpers
Rocklin, CA
11.2024 - Current
- Maintained comprehensive communication and utilized strong problem-solving skills to prioritize patient needs.
- Coordinated medical and personal care appointments, managing complex scheduling efficiently.
- Advocated for clients with healthcare providers regarding medical needs and personal finances.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
House Manager
Residence
Rocklin, CA
01.2017 - Current
- Sustained work engagement throughout transitional periods.
- Developed systems for efficient management of household budgets and expenses.
- Coordinated events, managing all aspects of logistics and guest arrangements.
- Oversaw inventory of household supplies to ensure consistent availability and quality.
PT Teacher's Aide
Valleyview Elementary
Remote
01.2017 - Current
- Executed strategic career assessments for the education and medical fields, securing a part-time teaching aide position for a 10-month duration.
- Honed time management and organizational skills through effective household operations and family coordination.
- Delivered tailored support to students with special needs, addressing unique learning obstacles creatively.
- Facilitated classroom activities alongside teachers, ensuring academic and social development for all students.
Nursing Student
Unitek College
Sacramento, CA
03.2023 - 10.2023
- Employed case management competencies to rapidly evaluate patient needs and adjust care strategies.
- Respected the rights of each individual client while maintaining the confidentiality of all personal information.
- Ensured meticulous maintenance of confidential client records with precise documentation in EHR.
- Administered medications and influenza vaccinations while monitoring patient vital signs.
Nursing Assistant
Folsom Care Center
Folsom, CA
01.2022 - 01.2023
- Monitored and reported on patient responses to evaluate treatment effectiveness.
- Systematically organized medical records while adhering to HIPAA compliance standards.
- Conducted basic nursing functions, including wound care management and thorough chart documentation.
PT Self-Employment, Home - Life Integration
LegalShield, TransAmerica, Inc
Remote Virtual
01.2020 - 01.2022
- Ranked #1 recruiter nationwide for July, earning the G.O.A.T. (Greatest of All Time) Award and bonuses.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Built a nationwide client base for life insurance and legal services by leading a high-performing, part-time team of 12 sales professionals, working remotely.
Client Services Counselor II
Placer County Health and Human Services
Rocklin, CA
01.2007 - 01.2017
- Successfully guided diverse caseload of over 85 clients, achieving 80% participation rate through individualized care plans.
- Represented organization at job fairs, promoting diversity and expanding community outreach.
- Maintained detailed records of client assessments, care plans, and referrals to meet regulatory standards.
- Provided training to help clients overcome employment barriers and enhance participation rates.
- Demonstrated empathy and care in interactions with clients to foster trust and engagement.
Education
Bachelor of Arts - Social Sciences
Chapman University
Sacramento, CASkills
- Effective communication
- Calm under pressure
- Retail sales customer service
- Sales Targets Achievement
- Negotiation and sales strategy
- Analytical problem-solving
- Conflict resolution
- Empathy development
- Quality assurance and detail orientation
- Adaptability and positivity
- Social awareness
- Team collaboration
- Leadership and decision-making
- Administrative and case management
- Microsoft Office proficiency
- Case management
- EHR documentation
- Medication administration
Languages
- English
- Tagalog
Certification
Life and Health Insurance Agent license in two states
Accomplishments
Top Performer G.O.A.T award for sales/leadership/and recruitment across the USA
Timeline
Caregiver
Home Helpers
11.2024 - Current
Nursing Student
Unitek College
03.2023 - 10.2023
Nursing Assistant
Folsom Care Center
01.2022 - 01.2023
PT Self-Employment, Home - Life Integration
LegalShield, TransAmerica, Inc
01.2020 - 01.2022
House Manager
Residence
01.2017 - Current
PT Teacher's Aide
Valleyview Elementary
01.2017 - Current
Client Services Counselor II
Placer County Health and Human Services
01.2007 - 01.2017
Bachelor of Arts - Social Sciences
Chapman University