JANICE MENDEZ
Dexpert Stain & Coatings Done Right
San Antonio,TX
15
years of professional experience
Coordinated construction and service projects for 6 years while managing core business operations. Directed crew scheduling for five crews across 4–10 projects each week, oversaw material purchasing, maintained vendor relationships, and managed communication with partners and customers. Managed project cost tracking, collections, and crew payments with Bachelor of Science in Architecture background.
Work History
Operations Manager
6 Years 3 Months- Coordinate 4–10 projects each week and create schedules for five crews totaling approximately 10 team members, aligning work with partner timelines and project needs.
- Purchase all project materials and business supplies; work with vendors on pricing, discounts, availability, and delivery schedules.
- Serve as the point of contact for partners, crews, and customers, communicating schedule changes and weather delays and resolving day-to-day project issues.
- Handle financial administration for an operation with approximately $1 million in annual revenue, including invoice tracking, collections, calculating crew pay, and writing checks.
- Coordinate projects typically valued at $3,000–$5,000, with occasional projects reaching $13,000; track schedules, costs, and project documentation.
- Maintain business and project records in QuickBooks and Google Drive while overseeing daily operations and supporting field teams.
Pro Sales Specialist | Flooring Sales
3 Years 6 Months- Built and maintained strong relationships with contractors while supporting large-scale project material needs.
- Scheduled and tracked deliveries for renovation and construction jobs, coordinating material availability and project timing.
- Consistently exceeded sales targets, including monthly sales of $100K+.
- Provided tailored project guidance through product selection, customer communication, and issue troubleshooting.
Head Cashier
2 Years 4 Months- Oversaw cashier team and day-to-day front-end operations, including end-of-day reconciliations and deposits.
- Handled customer service escalations and supported operational efficiency through training, coaching, and performance feedback.
Education
Bachelor of Science - Architecture
Skills
Project Coordination & Scheduling
Vendor & Contractor Relations
Project Records & Documentation
Workflow Improvement
QuickBooks
Construction Operations
Invoicing & Collections
Client Communication
Team & Production Management
Google Drive
Budget Tracking & Cost Control
Materials & Delivery Coordination
Issue Resolution
Microsoft Office Suite
Personal Information
Title: PROJECT MANAGEMENT CONSTRUCTION OPERATIONS VENDOR & CONTRACTOR COORDINATION
Timeline
Operations Manager
Dexpert Stain & Coatings Done Right
07.2020 - CurrentRead More
Pro Sales Specialist | Flooring Sales
Lowe's Home Improvement
01.2017 - 07.2020Read More
Head Cashier
Lowe's Home Improvement
01.2012 - 05.2014Read More
The University of Texas at San Antonio
Bachelor of Science from Architecture
Read More