Janice Munford
Brooklyn,NY
Summary
Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
PCA
Preferred Home Care Of New York
03.2023 - Current
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Cashier/Customer Service Associate
Stop And Shop Supermarket
06.2021 - 03.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier Team Lead
Primark Stores
03.2020 - 11.2021
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Helped customers complete purchases, locate items, and join reward programs.
Caretaker J
NYCHA
09.2016 - 02.2018
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Remained alert to problems or health issues of clients and competently responded.
- Determined specific needs and provided most appropriate level of services for patient well-being.
Teacher Assistance
Share My World DayCare
07.2013 - 07.2014
- Observe and monitor children's play activities
- Keep records on individual children, including daily observations and information about activities, meals served, and medications administered
- Instruct children in health and personal habits such as eating, resting, and toilet habits
- Read to children, and teach them simple painting, drawing, handicrafts, and songs
- Organize and participate in recreational activities, such as games
- Assist in preparing food for children and serve meals and refreshments to children and regulate rest periods.
Cashier/Customer Service
FootLocker
02.2012 - 01.2013
- Responsible for taking money in the form of cash, check, or credit card from patrons in exchange for food or services
- Scans items, provides change, balances drawer, and processes card transactions
- Greet customers and ask if they want paper or plastic
- Guiding and solving queries of customer
- Providing training and assistance to new joined cashier
- Maintaining monthly, weekly and daily report of transactions.
Crew Supervisor
Dunkin Donuts/Baskin Robbins
03.2010 - 06.2011
- Maintain cleanness and keep store up to standard regulations
- Serve customers with a timely fashion and prepare orders
- Transfer of money between customers and store
- Handle food and drinks quickly.
Stock Clerk
Aids Service Center (A.S.C)
09.2008 - 09.2009
- Maintaining computerized stock inventory
- Compare merchandise invoices to items actually received to ensure that shipments are correct
- Stock shelves, racks, cases, bins, and tables with new or transferred merchandise
- Take inventory or examine merchandise to identify items to be reordered or replenished
- Stamp, attach, or change price tags on merchandise, referring to price list
- Cut lumber, screening, glass, and related materials to size requested by customer.
- Maintained effective team member communication
Education
High School Diploma -
Essex Street Academy High School
Manhattan, NY06.2011
Skills
- KNOWS HOW TO WORK ON COMPUTERS
- MANGAGE GROUP OF PEOPLE
- KNOWS HOW TO SELL THINGS
- CAN WORK ON 2 OR MORE TASKS
- To be willing to accept responsibility for the safety and wellbeing of the children in their care
- Good communication skills and the ability to relate with others
- Inventory
- Patient Positioning Understanding
- Patient-Focused Care
- Stocking and Replenishing
- Cash Register Systems
- Verbal and Written Communication
- Order Taking
- Credit and Cash Transactions
- Liquor Law Compliance
Personal Information
Title: Sales Associate
Certification
- HHA - Home Health Aide
Timeline
PCA
Preferred Home Care Of New York
03.2023 - Current
Cashier/Customer Service Associate
Stop And Shop Supermarket
06.2021 - 03.2023
Cashier Team Lead
Primark Stores
03.2020 - 11.2021
Caretaker J
NYCHA
09.2016 - 02.2018
Teacher Assistance
Share My World DayCare
07.2013 - 07.2014
Cashier/Customer Service
FootLocker
02.2012 - 01.2013
Crew Supervisor
Dunkin Donuts/Baskin Robbins
03.2010 - 06.2011
Stock Clerk
Aids Service Center (A.S.C)
09.2008 - 09.2009
High School Diploma -
Essex Street Academy High School
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