Janice O'Donnell
O'Fallon,MO
Summary
Motivated Field Training Manager with a keen eye for identifying business opportunities and a strong focus on fostering long-term client relationships. Demonstrating exceptional performance and unwavering dedication to delivering best-in-class work, I have further enhanced my skills through extensive training in leadership and industry-specific processes. Driven to coach and mentor employees of all skill levels, known for being proactive and positive. With a well-rounded skill set in building relationships, I bring a comprehensive approach to driving success in the role.
Overview
29
29
years of professional experience
Work History
Field Training Manager
Vitamin Shoppe
04.2011 - Current
- Have managed three stores with five employees each
- Trained new employees for multiple stores in the district and current store
- Helped District Manager manage 16 stores by performing Loss/Prevention Audits and Inventories
- Trained other new store managers throughout the region
- Scheduling - maintain payroll budget- provide excellent customer service
- Mentored employees, providing constructive feedback, which improved job efficiency.
Co-Owner / Office Manager
Mid-West Clearance Center
01.2006 - 01.2011
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Implemented innovative marketing campaigns to expand customer base and increase brand awareness.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
- Developed a strong company culture, fostering teamwork and collaboration among staff members.
District Training Store Manager
Blockbuster
01.2002 - 01.2006
- Trained all managers and placed them throughout the stores within the district
- Interacted with customers daily to continue the success of running a million dollar revenue business
- Created an energetic and enthusiastic work environment to maintain happy and loyal employees
- Conducted new hire orientations for all new employees
- Certified manager candidates to staff 14 stores functioning within the district
Assistant Manager / Store Manager
Gourmet to Go
01.1996 - 01.2002
- Managed a corporate catering company that had many accounts with large corporations
- Oversaw the entire store operation and maintained a clean, neat and fully stocked storefront
- Scheduled employees to ensure all shifts were covered
- Worked as a team with the kitchen manager to maintain labor and food costs according to budget and meet sales goals
- Had knowledge of menu items, ingredients and methods of cooking
Education
Bachelor's - Psychology
University of Missouri
St. Louis, MO05.2001
None - Pre-Med
Saint Louis University
St. Louis, MO05.1998
High School Diploma -
Ritenour High School
Saint Ann, MO06-1997
Skills
- Outlook
- Payroll
- Employee Orientation
- Human Resources
- Management
- Recruiting
- Customer Relations
- Coaching and Mentoring
- Sales Strategies
- Sales Training
- Employee Development
- Onboarding and mentoring
Timeline
Field Training Manager
Vitamin Shoppe
04.2011 - Current
Co-Owner / Office Manager
Mid-West Clearance Center
01.2006 - 01.2011
District Training Store Manager
Blockbuster
01.2002 - 01.2006
Assistant Manager / Store Manager
Gourmet to Go
01.1996 - 01.2002
None - Pre-Med
Saint Louis University
Bachelor's - Psychology
University of Missouri
High School Diploma -
Ritenour High School
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