Janice Rivas

Collaborated with cross-functional teams to address and resolve FSQA-related issues promptly.

• Led investigations into customer complaints, ensuring timely resolution and prevention of future occurrences.
• Worked closely with production staff to identify opportunities for continuous improvement in food safety practices. Implemented corrective actions to eliminate root causes of non-conformance incidents.
• Maintained accurate documentation of all FSQA activities, including audit findings, corrective actions, and training records.
• Ensured compliance with all federal, state, and local regulations governing food safety and quality assurance.

• Conducted weekly meetings to help consistency in teamwork
• Developed new QA methods to resolve problems efficiently
• Established and tracked quality department goals and objectives
• Determined quality department standards, practices and procedures
• In process of taking GEMBA Academy and completing 6S project color coding tools as wells as creating a place and label for tool usage
• Performing Safety and Behavioral audits creating actions based upon the audit results
• PDCA's using WHY- WHY analysis and fishbone to get to the root cause of a problem
• Work with vendors on calibrations of our instruments and tools
• Lead a PIT team to help with a cost savings on making batches and adjustments.

• Verified safe operating practices and reported and analyzed work-related injuries
• Completed a safety audit every month throughout the plant on the area and behavioral audit on the employees
• Managed and planned continuous improvement programs to reduce labor and costs
• Completed 5S audits and ensured the plant was staying on track and everything was in its place.

• Completed routine inspections of components and products to fulfill quality assurance requirements
• Compared samples to standards and specifications by performing detailed measurements and tests
• Reduced waste 75% by recognizing production errors quickly and implementing effective changes.