Janice Seneff
Amazon/RSR WLN6
Rayville,LA
23
years of professional experience
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Work History
Learning Ambassador/Process Associate
1 Year 7 Months- Facilitated comprehensive training sessions to enhance team skills and knowledge.
- Coordinated training sessions and resources for new employees to support their successful transition into the organization.
- Monitored operations to guarantee high productivity levels while prioritizing safety compliance.
- Assessed educational frameworks to identify and address learning gaps.
- Delivered targeted support and expert advice to facilitate team success.
- Facilitated comprehensive training sessions to enhance team skills and knowledge.
- Developed training materials to support continuous learning and skill development among team members.
- Assisted in creating a positive learning environment that encouraged employee engagement and retention.
- Coordinated with management to identify training needs and align programs with operational goals.
- Implemented feedback mechanisms to evaluate training effectiveness and adjust content accordingly.
- Supported cross-training initiatives to improve workforce flexibility and operational efficiency.
- Streamlined communication between departments to enhance knowledge sharing and resource utilization.
- Organized workshops focused on safety protocols, ensuring compliance with company standards and regulations.
- Adapted teaching approaches based on feedback from peers and supervisors enabling continuous growth as an educator.
- Served as a mentor teacher for new educators, providing guidance and support throughout their first year of teaching experience.
- Conducted needs assessments to tailor training programs that address specific skills gaps.
- Designed interactive e-learning courses to improve employee engagement and knowledge retention.
- Increased team collaboration by initiating regular knowledge-sharing sessions.
- Negotiated with external training providers to secure high-quality programs at cost-effective rates.
- Enhanced interdepartmental communication skills through targeted workshops, improving project outcomes.
- Encouraged learning-driven workplace atmosphere, significantly reducing employee turnover rates.
- Pioneered recognition program for outstanding employee development achievements, motivating team to excel in their learning journeys.
- Established and maintained quality control standards.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Assisted in daily operations, ensuring workflow efficiency and adherence to safety protocols.
- Collaborated with team members to optimize task execution and improve operational workflows.
- Participated in training sessions, gaining knowledge of systems and procedures for enhanced productivity.
- Identified areas for improvement within processes, providing recommendations to streamline operations.
Medical Assistant
1 Year 4 Months- Collected and recorded vital signs, weight, and medical history updates prior to each patient appointment.
- Reviewed and confirmed patient information, including new medications and allergies.
- Prepared examination rooms for patient visits by cleaning and organizing equipment.
- Supported nurse and office manager in managing medical inventory.
- Handled incoming calls and messages, documenting each communication accurately.
- Aided doctor in developing comprehensive patient care plans.
- Supported doctor during medical procedures when required.
- Familiar with ICD-10-CM coding and HIPAA & OSHA regulations.
- Facilitated communication between patients and medical staff to enhance care coordination.
- Educated patients on treatment plans and provided health-related information as needed.
- Monitored inventory levels of medical supplies, contributing to efficient resource management.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Improved clinical workflow with introduction of electronic health records system.
Store Clerk/Cashier
2 Years 8 Months- Facilitated customer reception and engagement to enhance service experience.
- Oversaw merchandise selection and ensured up-to-date knowledge of product offerings.
- Executed physical inventory counts to ensure accurate stock levels.
- Addressed customer concerns promptly, demonstrating urgency and commitment to service excellence.
- Ensured store cleanliness and organization to enhance customer experience.
- Enforced established customer service standards to ensure consistent service quality.
- Managed cash transactions with precision and accountability.
- Managed cash register operations, ensuring accurate transactions and customer service.
- Monitored and managed stock levels on sales floor to optimize product availability.
- Streamlined merchandise pricing organization to enhance inventory management.
- Assisted in creating signage and coding systems for projects. Supported teams in developing clear and effective signage. Contributed to coding initiatives to enhance user engagement.
- Operated point-of-sale systems, processing transactions efficiently to enhance customer satisfaction.
Education
High School Diploma
NHA Certified Phlebotomy Technician - Phlebotomy
Skills
Adaptive learning
Peer mentoring
Collaborative learning
Group and individual instruction
Problem-solving
Time management
Teamwork and collaboration
Attention to detail
Decision-making
Critical thinking
Public speaking
Relationship building
Problem-solving abilities
Multitasking Abilities
Reliability
Organizational skills
Adaptability and flexibility
Verbal and written communication
Documentation and recordkeeping
Team building
Data entry
Leadership development
Coaching and development
Time management abilities
Project management
Job skill building
Training methods
Employee performance reviews
Awards
National Honor Society, Dean's List Alumni
Accomplishments
National Honor Society
Delta Community College Dean’s List 2018
Timeline
Learning Ambassador/Process Associate
Amazon/RSR WLN6
12.2024 - 07.2026Read More
Medical Assistant
The Woman's Clinic
12.2018 - 04.2020Read More
Store Clerk/Cashier
Start Mart
02.2003 - 10.2005Read More
Louisiana Delta Community College
NHA Certified Phlebotomy Technician from Phlebotomy
Read More
Rayville High School
High School Diploma
Read More