Janice Tapper

• Assisted customers with floral arrangements and gift selections, providing personalized service.
• Supported inventory management by monitoring stock levels and placing orders for supplies.
• Maintained cleanliness and organization of the boutique to enhance customer experience.
• Collaborated with team members to create visually appealing displays that attracted customers.
• Processed transactions accurately using point-of-sale systems, ensuring smooth checkout experiences.
• Learned floral design techniques through hands-on training, enhancing product knowledge and skills.
• Adapted quickly to changing priorities during peak seasons, ensuring timely completion of tasks.
• Placed floral arrangements in refrigerated cases and arranged other merchandise on display fixtures.
• Prepared incoming flower stocks for inclusion in arrangements, bouquets and Type.
• Maintained high standard of organization and cleanliness of store premises.
• Designed general purpose and special occasion flower arrangements using recommended floral design guidelines.
• Maintained cleanliness and organization throughout the boutique workspace, fostering a pleasant environment for both employees and customers.
• Enhanced customer satisfaction by providing personalized floral arrangement recommendations and exceptional service.
• Assisted clients in selecting appropriate flowers for various occasions, resulting in memorable arrangements and repeat business.
• Collaborated with team members to design eye-catching window displays, attracting new clientele and boosting sales.
• Worked with customers to determine type of arrangement desired, occasion, and date, time and location for each arrangement needed.
• Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
• Provided customers with care directions for flower arrangements.
• Quoted, generated, and processed customer orders to meet specifications and various occasions.
• Prepared new flower and greenery shipments for arrangement by stripping leaves below waterline, cutting new flowers, mixing flower food solutions and filling floral containers with food solutions.
• Consulted with clientele to discuss special occasion floral designs for weddings, funerals, and other events.

• Assisted in mixing, baking, and decorating various bakery products.
• Maintained cleanliness and organization of workstations and equipment.
• Followed safety and food handling guidelines to ensure product quality.
• Collaborated with team members to meet production demands effectively.
• Monitored inventory levels of ingredients and supplies for timely restocking.
• Operated ovens, mixers, and other baking equipment with precision.
• Adapted quickly to changing priorities during busy sales periods.
• Provided excellent customer service by assisting with bakery product inquiries.
• Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
• Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
• Reduced waste by efficiently managing inventory and rotating products to ensure freshness.
• Strengthened customer loyalty by promptly addressing any concerns or complaints and taking corrective action as needed.
• Demonstrated versatility within the role by performing various tasks such as decorating cakes, preparing doughs, mixing batters, and baking pastries as required for business needs.
• Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming bakery environment.
• Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
• Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
• Maintained tidy and organized work area to comply with cleanliness standards.
• Checked expiration dates and rotated products to verify freshness and avoid spoilage.
• Used utensils and equipment to portion, wrap and display bakery items.
• Recommended new bakery items to customers based on taste preferences, building rapport and boosting sales.
• Inspected goods to establish accurate pricing and labeling.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Listened to customer needs and desires to identify and recommend optimal products.
• Developed strong rapport with customers and created positive impression of business.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Created a positive patient environment by maintaining cleanliness in the cancer center clinic at Cox Medical Center Branson for 18 years. Enhanced patient and family experiences by managing 41 rooms to ensure a welcoming atmosphere. Achieved compliance with health regulations through meticulous handling of medical waste and biohazardous materials.

• Contributed to overall facility cleanliness by performing routine housekeeping tasks in assigned areas.