Summary
Overview
Work History
Education
Timeline
Generic

Janice Valdez

Pueboo,CO

Summary

To obtain the Life Care Centers of America Medicaid Specialist position in which I can play a direct role in overall administrative duties to help customers complete the Medicaid application and direct customers through te Medicaid process. I look forward to utilizing my extensive education my years of experience in processing long term care programs, and to use my extensive knowledge the appropriate regulations.

Overview

28
28
years of professional experience

Work History

DHS Lead Technician

Pueblo County Dept. Human Services
Pueblo, CO
07.1997 - 06.2025

Determine financial eligibility for long term care programs as well as for other State and Federal programs, for elderly, blind and disable customers.

Review initial applications and redeterminations, to obtain, analyze, and verify income and resources documents.

Determine difficult eligibility decisions in cases falling outside normal criteria.

Knowledgeable of DHS, County, State, and Federal rules, regulations, policies, and standard operating procedures. Comprehend and apply knowledge to long term care programs.

Navigate a variety of complex computer systems through approved State and Federal interfaces.

Record keeping, reporting procedures and case comments.

Knowledge of State's Income Trust other types of disability trust regulations, durable power of attorney, medical power of attorney, quit claim deeds, guardianship and conservatorship forms and other legal forms.

Excellent organizational skills and Excellent skills to communicate effectively orally and in writing.

Contact community resources including medical, social, education, financial and residential Hospitals, SRDA, Hospices, training materials, VA, as needed.

Refer customers to public related services and programs for financial, social, educational, residence or other assistance as a professional customer service representative to customers and public.

Perform duties independently with out close supervision.

Maintain sensitive and confidential information regarding customers and computers systems.

Respond to and assist in resolving inquiries, conflict, complaings, and request for information regarding.

Knowledgeable of ULTC-100, Level of Care forms.

Process nursing home 5615s.

On-Call Eligibility Specialist

Denver County Dept. Human Services
Denver, CO
03.2021 - 08.2024

Process back logged case as needed.

Have completed only Denver County Dept. Human Services trainings and computer set-up.

Perform duties independently without close supervision.

Education

Associate of Science - Computer Information Technology.

Pueblo Community College
Pueblo, CO
05-1990

Timeline

On-Call Eligibility Specialist

Denver County Dept. Human Services
03.2021 - 08.2024

DHS Lead Technician

Pueblo County Dept. Human Services
07.1997 - 06.2025

Associate of Science - Computer Information Technology.

Pueblo Community College
Janice Valdez