JANICE WATSON
Queens
Summary
Highly organized and detailoriented worker, with a drive to exceed expectations. Ability to analyze data, develop strategies, and provide solutions to complex problems. Seeking to leverage skills and knowledge to contribute to team success. Ambitious individual with strong organizational and multitasking skills, as well as an aptitude for technology. Ready to apply knowledge and skills to any challenge.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Mortgage Loan Processor
Channel Mortgage
01.2025 - 02.2025
- Finalized loan documentation to achieve clear-to-close status.
- Reviewed and cleared underwriting conditions to ensure compliance with loan requirements.
- Evaluated loan applications for adherence to regulatory standards.
- Processed mortgage applications efficiently to ensure timely approval and compliance with regulatory standards.
Contact Center Representative II
Teachers Federal Credit Union
02.2024 - 12.2024
- Provided excellent customer service to customers over the phone and through email communication, while demonstrating effective problem-solving skills
- Adhered to strict confidentiality guidelines when handling sensitive customer information
- Processed loan applications, including verifying customer information, preparing documents, and ordering third-party services
- Verified that all required documentation was received before submitting the file for final approval
- Successfully maintained a high level of accuracy in processing loan documents and ensuring compliance with all state, federal, and agency guidelines
Sales Consultant
Brooklyn Chrysler Dodge Jeep
07.2021 - 12.2023
- Worked with fellow sales team members to achieve group targets
- Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases
- Leveraged CRM system to manage sales activities and track sales performance
- Developed targeted lists and new business opportunities, accelerating sales process to achieve results
- Adhered to company initiatives and achieved established goals
- Used CRM database to track referral and appointment data
Education
Bachelor In Science - Accounting And Finance
Southern New Hampshire University
Manchester, NHCollege Credits - Nursing
CUNY New York City College of Technology
Brooklyn, NY01.2022
Caribbean Advanced Proficiency Examination (CAPE) -
Excelsior Community College
Kingston, Jamaica09.2017
High School Diploma -
Oberlin High
St. Andrew, Jamaica07.2015
Skills
- Problem-solving skills
- Verbal and written communication
- Data Entry
- Customer Relationship Management
- Documentation And Reporting
- Sales closing
Certification
- Consumer loan training
- Mortgage loan training
Timeline
Mortgage Loan Processor
Channel Mortgage
01.2025 - 02.2025
Contact Center Representative II
Teachers Federal Credit Union
02.2024 - 12.2024
Sales Consultant
Brooklyn Chrysler Dodge Jeep
07.2021 - 12.2023
Caribbean Advanced Proficiency Examination (CAPE) -
Excelsior Community College
High School Diploma -
Oberlin High
Bachelor In Science - Accounting And Finance
Southern New Hampshire University
College Credits - Nursing
CUNY New York City College of Technology
Similar Profiles
Fabian AmayaFabian Amaya
Actor at RCN Television Channel, Caracol Television ChannelActor at RCN Television Channel, Caracol Television Channel
Nitesh TiwariNitesh Tiwari
Head – Sales & Growth at XPAND (Last Mile Channel Enhancement PVT LTD)Head – Sales & Growth at XPAND (Last Mile Channel Enhancement PVT LTD)
YUVARAJ VYUVARAJ V
Founder & Technical Trainer at Channel B.TechFounder & Technical Trainer at Channel B.Tech
Michael SedenoMichael Sedeno
Lead Retail Sales Associate at T-MobileLead Retail Sales Associate at T-Mobile
ANNE SANDLERANNE SANDLER
Art Teacher at South Bronx International Charter School for International Cultures and the ArtsArt Teacher at South Bronx International Charter School for International Cultures and the Arts