Hi, I’m
Lisa Riechers
Nevada,MO
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure a human services position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Versatile professional specializing in customer service and managing timelines efficiently. Excellent communicator and decision maker with a strong eye for detail and a proactive nature.
Overview
10
years of professional experience
Work History
US Bank Home Mortgage
Mortgage Loan Processor
01.2021 - 06.2023
Job overview
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Prepared file for final clear-to-close by branch management.
- Handled any conditions sent from underwriting departments.
- Reviewed financial statements and contacted institutions and customers to clarify details.
- Upheld complete confidentiality of all submitted information according to release guidelines.
- Checked daily reports each morning to identify priorities or issues for escalation to supervisor.
- Verified credit histories, personal references and employment backgrounds for each applicant.
- Reviewed and validated details of loan applications and closing documentation.
- Consulted with outside vendors to identify and resolve loan closing issues.
- Completed denial and cancellation procedures on applicable files.
- Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
- Upheld complete confidentiality of all submitted information according to release guidelines
US Bank Home Mortgage
Quality Analyst
04.2016 - 01.2021
Job overview
- Developed and maintained quality assurance procedure documentation.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
- Created and revised procedures, checklists and job aids to reduce errors.
Schrieber Foods
Machine Operator
08.2013 - 10.2015
Job overview
- Complied with company and OSHA safety rules and regulations.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Kept detailed production records and identified hold-ups.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
Education
Southern New Hampshire UniversityHooksett, NH
Bachelor of Science from Human Services
08.2023
University Overview
- Honor Roll - Multiple Terms
- Specialty in Family and Children
- 3.821 GPA (prior to capstone completion)
Skills
- Information Verification
- Legal Compliance
- Microsoft Office
- Compile Documents to maintain time deadlines
- Collateral Value Checks
- Creative problem solving
- Credit Reporting Software
- Verbal and Written interactions with Customers
- Excellent communication
- Teamwork with Loan Officer and Customer
- Excellent time management skills
- Excellent problem solving skills
Additional Information
References:
Jessie Williams - Loan Officer
417-531-2026
Karen Hedgecorth - Loan Officer
636-221-1419
Victoria Frazzetta - Loan Processor
314-809-4813
Ashley DeBoutez
US Bank - former supervisor
417-321-2141
Samantha Scoma - Loan Processor
573-975-3024
Timeline
Mortgage Loan Processor
US Bank Home Mortgage
01.2021 - 06.2023
Quality Analyst
US Bank Home Mortgage
04.2016 - 01.2021
Machine Operator
Schrieber Foods
08.2013 - 10.2015
Southern New Hampshire University
Bachelor of Science from Human Services
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