Janice Zizzo
Terrytown,LA
Summary
To continue a successful career while developing company growth and personal success within an organization. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Business Support Manager
Ernest N. Morial Convention Center New Orleans
New Orleans, LA
08.2022 - Current
- Supervise the Contract Clerk & Calendar Clerk; and serve as their back-up
- Provide targeted and timely communication of results, achievements and challenges for stakeholders including Board Members, Executive Staff, Sales & Marketing and all other Departments at ENMCC
- Manage and interpret research of competitive sets
- Collect, organize, and analyze research to support evaluation of event opportunities
- Manage the budget process for Sales &Marketing/New Orleans & Company & Event Management
- Manage the collection pre and post the department event data
- Manage the construction, response, and interpretation of surveys
- Enter A/P invoices to be processed
- Liaison with Sales & Accounts Receivable.
Sales-Research Analyst
Ernest N. Morial Convention Center New Orleans
New Orleans, LA
10.2018 - 08.2022
- Provide targeted and timely communication of results, achievements and challenges for stakeholders including Board Members, Executive Staff and Sales & Marketing Department
- Manage and interpret research of competitive sets
- Collect, organize, and analyze research to support evaluation of event opportunities
- Manage the budget process for the department
- Manage the collection pre and post event data
- Manage the construction, response, and interpretation of surveys
- Create contracts for Show Management
- Backup the Calendar Clerk
- Enter A/P invoices to be processed.
Sales-Contract Clerk
Ernest N. Morial Convention Center New Orleans
New Orleans, LA
09.2014 - 10.2018
- Compile issued and distributed all Facility Use Agreements, LOA’s/ Amendments/ Addendums (Contracts)
- Provide contract administration in issuing drafts, final contracts, and amendments
- Ensure contract get review through the internal process
- Distribute all contracts to the appropriate staff members both with the Agreement are initially sent as well as once they are fully executed
- Ensure all contracts are sent out with supporting documents
- Maintain the Contract/Payment log for several key metrics
- Working directly with Sales Team, Clients and collecting the signed contract and rental deposit
- Once the contract is countersigned send client their Agreement back
- Collect & distribute deposit when they are received by the Sales Department
- Ensure all cancelations are distributed internally to the proper department
- Maintain all contract files for the Sales Department in an efficient & effective manner
- Maintain the trace system for all events
- Maintain all Templates related to Contracting
- Assisted with the Board Book and Finance & Audit presentation.
Accounts Payable Clerk
Ernest N. Morial Convention Center New Orleans
New Orleans, LA
01.2013 - 09.2014
- Efficiently and accurately performed all aspects of A/P
- Receive checks & deposit them remotely into their respectable account
- Receive cash & prepare a bank deposit
- Prepare & post monthly A/P accruals, recreate a recap of the accruals
- Clerical duties (answer phone, order supplies, get mail & distribute it)
- Helped the Staff Accountant when needed.
Business Center Associate
Ernest N. Morial Convention Center New Orleans
New Orleans, LA
03.2011 - 01.2013
- Cashier
- Reconcile cash, checks, money orders, credit cards and all other transactions accurately and in accordance with company policy
- Pack contents for shipping using established procedures and products
- Write documents for traces and shipping claims
- Receive & Processing packages for courier shipping & receiving & recording sales transaction
- Providing customer service by providing quality product & service delivery under pressure
- Operate a variety of office equipment in a safe, efficient and productive manner.
Education
Accounting and Business Management -
St. Cloud Business College
06.1989
Continuing Education -
Metro State University
Skills
- General Ledgers
- Producing spreadsheets
- Using the Windows database
- Ungerboeck
- Word processing programs
- Sales Support
- Product Management
- Customer Service
- Data Collection/ Analysas
- Coaching and Mentoring
- Business Administration
Affiliations
- Play indoor & Sand Volleyball
- Health & Nutrient trainee
- Work & Personnel Balance
Timeline
Business Support Manager
Ernest N. Morial Convention Center New Orleans
08.2022 - Current
Sales-Research Analyst
Ernest N. Morial Convention Center New Orleans
10.2018 - 08.2022
Sales-Contract Clerk
Ernest N. Morial Convention Center New Orleans
09.2014 - 10.2018
Accounts Payable Clerk
Ernest N. Morial Convention Center New Orleans
01.2013 - 09.2014
Business Center Associate
Ernest N. Morial Convention Center New Orleans
03.2011 - 01.2013
Accounting and Business Management -
St. Cloud Business College
Continuing Education -
Metro State University
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