JANICE E. FERGUSON
Fredericksburg,TX
Summary
Diligent Sales Associate with experience in retail settings. Focused on keeping merchandise presentable to maximize business revenue. Effectively demonstrates products, overcomes objections, and closes sales. Persuasive in negotiating contracts and diplomatic in communicating with customers to build long-term, productive relationships.
Overview
19
19
years of professional experience
Work History
Ranch Assistant
White Ghost Ranch
Doss, TX
09.2018 - Current
- Planned and cooked breakfast, lunch, dinner, and special menus for hunters and guests.
- Ordered and picked up products and supplies to stock kitchen and guest quarters.
- Inspected property, and appliances to verify properly working and grounds safe.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors, and toilets.
- Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
Owner/Operator
Sparkle and Shine Cleaning Service
Fredericksburg, TX
01.2015 - 10.2018
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Emptied trashcans and transported waste to collection areas.
- Worked and trained a cleaning team to service residential and commercial property.
- Maintained optimal supply levels to meet daily and special cleaning needs.
Checker
HEB Plus
Boerne, TX
06.2015 - 06.2016
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Restocked and organized merchandise in front lanes.
- Processed checks, cash and credit purchases or refunds.
- Performed checks to determine most accurate pricing.
- Spoke with upset customers and notified appropriate management to resolve conflicts.
Sales Representative
West Central Wireless
Comfort, TX
09.2013 - 09.2014
- Fostered vital customer relationships to generate sales.
- Answered customers' questions regarding products, prices, and availability.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determining needs, delivering solutions, and overcoming objections through consultative selling skills.
- Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
Sales Representative
Texas Jacks And Cimmarron Firearms
Fredericksburg, TX
01.2012 - 04.2013
- Increased sales by offering advice on purchases and promoting additional products.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Attended advanced training sessions and conferences to increase product knowledge and productivity.
Manager and Beauty Advisor Clinique
Bealls, Store
Fredericksburg, TX
06.2010 - 03.2013
- Recommended specific hair and beauty products to meet individual customer needs.
- Promoted additional products and services to increase sales numbers and revenue with a diverse selection.
- Arranged merchandise to present visually appealing displays and attract clientele.
- Assessed customer hair texture, treatment history, and desired outcome to determine services required.
- Processed payments, entering sales in the register for prompt customer service.
Administrative Assistant/Real Estate Agent
Century 21 Sunset Realtors
Fredericksburg, TX
02.2004 - 02.2010
- Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
- Coordinated appointments to show marketed properties.
- Maintained efficient office operations by handling errands and administrative functions.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
Education
Licensed Real Estate Agent - Real Estate
San Antonio Board of Realtors
San Antonio, TX02.2007
Loan Officer - Residental And Comercial Loans
Texas Associate Morgage Brokers
Austin, TX12.2001
Cosmetology - Hair, Face, Feet And Hair
Howard Jr. College
San Angelo, TX02.1994
Business Machines - Business Administration
American Commercial College
Abileen, TX02.1989
Skills
- Store opening and closing
- Sales expertise
- Product promotions
- Complaint resolution
- Makeovers
- Detail-orientated
- Skin-tone management
- Facials and makeup applications
Timeline
Ranch Assistant
White Ghost Ranch
09.2018 - Current
Checker
HEB Plus
06.2015 - 06.2016
Owner/Operator
Sparkle and Shine Cleaning Service
01.2015 - 10.2018
Sales Representative
West Central Wireless
09.2013 - 09.2014
Sales Representative
Texas Jacks And Cimmarron Firearms
01.2012 - 04.2013
Manager and Beauty Advisor Clinique
Bealls, Store
06.2010 - 03.2013
Administrative Assistant/Real Estate Agent
Century 21 Sunset Realtors
02.2004 - 02.2010
Licensed Real Estate Agent - Real Estate
San Antonio Board of Realtors
Loan Officer - Residental And Comercial Loans
Texas Associate Morgage Brokers
Cosmetology - Hair, Face, Feet And Hair
Howard Jr. College
Business Machines - Business Administration
American Commercial College
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